Buggy! Nothing but bugs..

[TheTerpinator710]

1 hour ago, joel82 said:

couple times it worked flawless. games were smooth, hit registration was amazing it just felt great! wish would have enjoyed it for longer, lol.

Right.. first 2 weeks were great.. same with hit reg and such.. but recently it seems like I’m using a $50 router lmao. It sucks.. 

 

Starting to think I may need a RMA.. idk. 

[TheTerpinator710]

Got my new 3rd party modem to see if it’ll help with my major bufferbloat issues I’ve randomly started to have since last week.. and nope, no fix. It’s 100% the R3 that’s bugging tf out at this point.. no matter what I do and try.. 

 

Would love to play gaming with low latency speeds, but nope.. 

 

 

[Netduma Fraser]

It won't be too much longer for a new firmware so that should improve things

[ChrisG82]

22 minutes ago, Netduma Fraser said:

It won't be too much longer for a new firmware so that should improve things

I will hope a „Netduma soon“ is not a „Blizzard soon“ 😉

[ryekye]

4 hours ago, Netduma Fraser said:

It won't be too much longer for a new firmware so that should improve things

Hopefully soon plus when I play fortnite it shows 130 ping to connected servers and doesn't do that on the xr1000 or xr500

[TheTerpinator710]

Ok, a week later I've done the following to try to eliminate my sudden bufferbloat and high active ping.. 

 

-Bought a 3rd party modem for Xfinity, I bought the Coda cable modem (https://www.amazon.com/Hitron-Approved-Comcast-Spectrum-Ethernet/dp/B0981553MT)
-Bought another Gaming router with adaptive QOS( Asus RT-AX82U https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-ax82u/) 
(^^ I have the R3 connected to these two as well)

 

I've tried many different methods to get my bufferbloat down and nothing is fixing it.. 
when I first got the R3, everything was great and smooth.. but not anymore.. 

any tips?!

I can only get a A or an A+ score if I lower my network speeds down to 200mbps on the duma.. I have 1200mbps Down and 40mbps Up.. 
its odd that the only thing that will fix it is by lowering the network speeds on the R3

 

Tested with QOS On and Off and zero luck

 

Posted two pictures Below with my results.. 
 

the first month with the R3, i was able to use 800ish mbps without this issue.. 

any help with be great! @Netduma Fraser

[Netduma Fraser]

As I mentioned before, I really wouldn't get bogged down in a rating because you won't get bufferbloat with Congestion Control enabled anyway. The only way to ensure a good result is disable/remove any priorities, disable Speed Test Bypass and fine tune/trial/error the percentages until you get the best result

[Rossi300]

52 minutes ago, TheTerpinator710 said:

Ok, a week later I've done the following to try to eliminate my sudden bufferbloat and high active ping.. 

 

-Bought a 3rd party modem for Xfinity, I bought the Coda cable modem (https://www.amazon.com/Hitron-Approved-Comcast-Spectrum-Ethernet/dp/B0981553MT)
-Bought another Gaming router with adaptive QOS( Asus RT-AX82U https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-ax82u/) 
(^^ I have the R3 connected to these two as well)

 

I've tried many different methods to get my bufferbloat down and nothing is fixing it.. 
when I first got the R3, everything was great and smooth.. but not anymore.. 

any tips?!

I can only get a A or an A+ score if I lower my network speeds down to 200mbps on the duma.. I have 1200mbps Down and 40mbps Up.. 
its odd that the only thing that will fix it is by lowering the network speeds on the R3

 

Tested with QOS On and Off and zero luck

 

Posted two pictures Below with my results.. 
 

the first month with the R3, i was able to use 800ish mbps without this issue.. 

any help with be great! @Netduma Fraser

You seem to be chasing something that might not be logical with Cable internet. I have been fighting this battle for years. Xfinity/ Spectrum they don't care about your gaming experience.  Cable internet love lag and jitter the ISP builds these hubs in your area and hardly ever upgrades them. In a perfect world we would have download and upload speed close in comparison with cable not 1000 down and 50 up they would be more like 1000 down and 500up ( I would love just 100 upload with my gig). Most gaming routers are just away for companies to make more money. I have been through way too many to count. The R3 is the first one that actually allows you to setup a GEO location to game on. My COD games latency before the R# were 50+ ping every game since they throw you all over the world. Since they have been 19 to 30 ping. Now to say the R3 is perfect the answer is no not yet. It needs some love and I feel they are trying to get there. Running 2 gaming routers is redundant. If you want to improve your WiFI go get a mesh unit and connect the R3 to that or the mesh unit to the R3. IF you really want to improve your overall network then you need to shell out some cash and build a home network from the ground up (Unifi, Aruba, Ect) I bought a UDM SE from Unifi and have never looked back. ( I also have very limited knowledge when it comes to networking youtube is your best friend) Sorry for the long reply but I feel your pain. 

When it comes to your download and upload speed throw it out the window for gaming. Lowering your speed to get a A+ Bufferbloat is what needs to happen. IF you are going to be mad be mad at your ISP. They throttle and play with your connection all day long. I have a gig down and 40 up. (Can't wait for fiber in my area). I have my speeds at 300 and 40 since my bufferbloat on the upload is always great. From there I adjust the Ping advance settings to dial in the bufferbloat and jitter.  Unfortunately I have to adjust this all the time depending on the time of day. A little tweak here and there to improve hit reg is key for me.  WHen you run the bufferbloat test make sure you uncheck the lat slider on the Ping advance settings. I have done the following to try and make my experience the best it can be while the Dev's fix issues. 

 

IPv6 WAN and LAN off

Steady Ping OFF 

Geo - FIlter use Simple for now. 

Turn off UPnP

Ad Blocker OFF

Port forward your gaming device to open ports ( if you do not know the ports to forward google it)

SMART BOOST - Device Only for now. 

Below is what I look for in the Bufferbloat test. A+ and the lowest possible Max % and Jitter for Unload, Download and Upload. Everybody will be different with it comes to numbers when it comes to good scores. 

I hope this helps. Do not be afraid to lower your speed and download and upload %. Cable internet is like a sickness and the only way to get better results is by tricking it. One day we will all have Fiber until then remember Cable Internet is like ED there are meds for it but first you have to put your ego to the side. 

Sincerely your fellow cable internet suffer. 

[TheTerpinator710]

33 minutes ago, Rossi300 said:

You seem to be chasing something that might not be logical with Cable internet. I have been fighting this battle for years. Xfinity/ Spectrum they don't care about your gaming experience.  Cable internet love lag and jitter the ISP builds these hubs in your area and hardly ever upgrades them. In a perfect world we would have download and upload speed close in comparison with cable not 1000 down and 50 up they would be more like 1000 down and 500up ( I would love just 100 upload with my gig). Most gaming routers are just away for companies to make more money. I have been through way too many to count. The R3 is the first one that actually allows you to setup a GEO location to game on. My COD games latency before the R# were 50+ ping every game since they throw you all over the world. Since they have been 19 to 30 ping. Now to say the R3 is perfect the answer is no not yet. It needs some love and I feel they are trying to get there. Running 2 gaming routers is redundant. If you want to improve your WiFI go get a mesh unit and connect the R3 to that or the mesh unit to the R3. IF you really want to improve your overall network then you need to shell out some cash and build a home network from the ground up (Unifi, Aruba, Ect) I bought a UDM SE from Unifi and have never looked back. ( I also have very limited knowledge when it comes to networking youtube is your best friend) Sorry for the long reply but I feel your pain. 

When it comes to your download and upload speed throw it out the window for gaming. Lowering your speed to get a A+ Bufferbloat is what needs to happen. IF you are going to be mad be mad at your ISP. They throttle and play with your connection all day long. I have a gig down and 40 up. (Can't wait for fiber in my area). I have my speeds at 300 and 40 since my bufferbloat on the upload is always great. From there I adjust the Ping advance settings to dial in the bufferbloat and jitter.  Unfortunately I have to adjust this all the time depending on the time of day. A little tweak here and there to improve hit reg is key for me.  WHen you run the bufferbloat test make sure you uncheck the lat slider on the Ping advance settings. I have done the following to try and make my experience the best it can be while the Dev's fix issues. 

 

IPv6 WAN and LAN off

Steady Ping OFF 

Geo - FIlter use Simple for now. 

Turn off UPnP

Ad Blocker OFF

Port forward your gaming device to open ports ( if you do not know the ports to forward google it)

SMART BOOST - Device Only for now. 

Below is what I look for in the Bufferbloat test. A+ and the lowest possible Max % and Jitter for Unload, Download and Upload. Everybody will be different with it comes to numbers when it comes to good scores. 

I hope this helps. Do not be afraid to lower your speed and download and upload %. Cable internet is like a sickness and the only way to get better results is by tricking it. One day we will all have Fiber until then remember Cable Internet is like ED there are meds for it but first you have to put your ego to the side. 

Sincerely your fellow cable internet suffer. 

thanks for the tips.. just so confused as to why everything was great up until a week ago.. 

[TheTerpinator710]

1 hour ago, Netduma Fraser said:

As I mentioned before, I really wouldn't get bogged down in a rating because you won't get bufferbloat with Congestion Control enabled anyway. The only way to ensure a good result is disable/remove any priorities, disable Speed Test Bypass and fine tune/trial/error the percentages until you get the best result

Like I said.. I’ve tried everything.. 

its bothering me cause I noticed the issue while playing games.. 

 

Last week I noticed issues which led me to check out bufferbloat and all that crap.. 

 

bo matter what value I put it on in CC, I can never get it down.. 

[TheTerpinator710]

But again.. the first month of having this, Congestion control 100% helped with my bufferbloat issues.. 

 

 

[TheTerpinator710]

2 hours ago, Netduma Fraser said:

As I mentioned before, I really wouldn't get bogged down in a rating because you won't get bufferbloat with Congestion Control enabled anyway. The only way to ensure a good result is disable/remove any priorities, disable Speed Test Bypass and fine tune/trial/error the percentages until you get the best result

I've legit tried ever freaking percentage possible.. nothing works! the first month of having this, it 100% took care of my congestion issues(bufferbloat) but starting last week, it stopped doing so... while i started having other issues too.. 

at this point, I'm so tired of messing with this thing every day trying to set it right.. but nothing works. im no freaking idiot either.. 

I need a RMA at this point i believe, or ill have to file with FCC.. 


I had a xfinity tech come out this morning to see if he can diagnose anything on his behalf, and nope.. everything seemed ok on his end.. 

not sure what else to do.. hell, I even reinstalled windows to see if a virus or some crap was possibly causing it.. but nope
went and installed a 2.5g ethernet card too, didnt fix anything.

I've tried everything possible.. 

 

". The only way to ensure a good result is disable/remove any priorities, disable Speed Test Bypass and fine tune/trial/error the percentages until you get the best result" 

^^
that doesnt do anything on my end... 

[Netduma Fraser]

That test is simulating a busy network but it's not actually capable of making you have a busy network to accurately determine what the bufferbloat would be and we don't claim to be able to get you A+ on that specific test. The best thing to do is to actually make a busy network by doing downloads/streams etc while following this guide https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping then It's best to start with a high value for Congestion Control, say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. Your aim is to get the bottom ping graph when doing the downloads/streams to look like the ping graph when you're not downloading. That is an accurate test and a good reflection of how it would perform should your network be busy.

[Newfie]

1 hour ago, TheTerpinator710 said:

But again.. the first month of having this, Congestion control 100% helped with my bufferbloat issues.. 

 

 

It's also worth checking that you don't have a problem with your ISP and that will then tell you that it's the router that's having issues. To do this use ping plotter.

[swippur]

8 hours ago, TheTerpinator710 said:

Ok, a week later I've done the following to try to eliminate my sudden bufferbloat and high active ping.. 

 

-Bought a 3rd party modem for Xfinity, I bought the Coda cable modem (https://www.amazon.com/Hitron-Approved-Comcast-Spectrum-Ethernet/dp/B0981553MT)
-Bought another Gaming router with adaptive QOS( Asus RT-AX82U https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-ax82u/) 
(^^ I have the R3 connected to these two as well)

 

I've tried many different methods to get my bufferbloat down and nothing is fixing it.. 
when I first got the R3, everything was great and smooth.. but not anymore.. 

any tips?!

I can only get a A or an A+ score if I lower my network speeds down to 200mbps on the duma.. I have 1200mbps Down and 40mbps Up.. 
its odd that the only thing that will fix it is by lowering the network speeds on the R3

 

Tested with QOS On and Off and zero luck

 

Posted two pictures Below with my results.. 
 

the first month with the R3, i was able to use 800ish mbps without this issue.. 

any help with be great! @Netduma Fraser

Has to be your ISP because I’m able to get a full 900mbps with less than 5ms. 
 

There’s something that you can try if you have a crappy ISP and really want low bufferbloat. I just don’t recommend this setup because of the extra processing with 2 routers.

- Get a router such as UDM Pro SE or a strong x86 router with openwrt installed. UDM pro se has very good QOS. Openwrt has cake SQM very strong qos. Bufferbloat will be minimal. Connect the r3 to that and put the r3 in DMZ mode. 

[TheTerpinator710]

8 hours ago, Netduma Fraser said:

That test is simulating a busy network but it's not actually capable of making you have a busy network to accurately determine what the bufferbloat would be and we don't claim to be able to get you A+ on that specific test. The best thing to do is to actually make a busy network by doing downloads/streams etc while following this guide https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping then It's best to start with a high value for Congestion Control, say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. Your aim is to get the bottom ping graph when doing the downloads/streams to look like the ping graph when you're not downloading. That is an accurate test and a good reflection of how it would perform should your network be busy.

here are my resuts with PingPlotter..

I did 4 different tests.. 
Picture 1 is my results without the R3 connected with nothing running, just Idle.
Picture 2 is my restults without the R3 connected with 3 Youtube videos running at once at 2160p(Zero Buffering at all)

Picture 3 is my result with the R3 connected with nothing running, just idle. (with congestion control off)
Picture 4 is my result with the R3 connected with 3 YouTube videos running at once at 2160P(had major video buffering issues) with Congestion control set to 70% with Always on.

Please let me know how these look to you.. 

Not sure why it would cause video buffering with congestion control on set to 70%.. but doesn't with my other router..🤔

Picture 1 (No R3, Idle) 
 

Picture 2 (No R3, with 3 2160p YouTube videos playing with no buffering)

 

Picture 3 (R3 connected, Idle)

 

Picture 4 (R3 connected, with 3 2160P YouTube videos playing with buffering every 5-10 seconds) 

[Netduma Fraser]

It's quite hard to read the ping on the bottom graph but your connection inherently is not stable so that will be part of the issue - it'll only ever be as good as it is idle. As I can't read the ping readings properly, just going off the line it does look somewhat comparable but see if with experimenting with the Congestion Control percentages you can get it closer to the first picture.

[TheTerpinator710]

3 hours ago, Netduma Fraser said:

It's quite hard to read the ping on the bottom graph but your connection inherently is not stable so that will be part of the issue - it'll only ever be as good as it is idle. As I can't read the ping readings properly, just going off the line it does look somewhat comparable but see if with experimenting with the Congestion Control percentages you can get it closer to the first picture.

Congestion control just doesn’t work.. and I’ve been trying to say that.. something is wrong.. 

ive said this before, I’ve tried many different percentages on CC and nothing, I mean nothing works.. 50/50, 60/60, 70/70, 80/80, 90/90 and 100/100.. nothing works.. 

 

at this point I give up.. 

[Rossi300]

14 minutes ago, TheTerpinator710 said:

Congestion control just doesn’t work.. and I’ve been trying to say that.. something is wrong.. 

ive said this before, I’ve tried many different percentages on CC and nothing, I mean nothing works.. 50/50, 60/60, 70/70, 80/80, 90/90 and 100/100.. nothing works.. 

 

at this point I give up.. 

Are you lowering your speeds in the advanced speed test? I have spectrum and your ping plotter test look as bad as mine. I have 1 gig down and 40 up. I had to lower it to 300 down and 40 up and then set up CC. 

[TheTerpinator710]

1 hour ago, Rossi300 said:

Are you lowering your speeds in the advanced speed test? I have spectrum and your ping plotter test look as bad as mine. I have 1 gig down and 40 up. I had to lower it to 300 down and 40 up and then set up CC. 

Yes, I’ve set mine down to 300mbps and 40up myself actually.. and the pictures I provided are with those numbers with cc on to 70/70

[Rossi300]

70/70 is just a starting point. I am at 95/95. I have even been 89/100. I reboot my router multiple times a  day if I am working from home. With my idle ping being so bad and no fiber on the horizon. I have to run waveform daily or multiple times a day if gaming to make sure my CC is solid. It's a nightmare but it far better then getting insta killed by someone in ranked.

[swippur]

7 hours ago, TheTerpinator710 said:

Yes, I’ve set mine down to 300mbps and 40up myself actually.. and the pictures I provided are with those numbers with cc on to 70/70

70/70 is recommended but it depends on your ISP.

For to test congestion control properly you need to disable geo filter, steady ping and smart boost. Also you need to have Speedtest bypass set to off and have congestion control on always.

The way I test it is having 2 PCs to test everything. 1 PC for monitoring network and 1 PC for running waveform or real world usage like you were doing 3 4k streams.

Run test with 100% on upload/download see how that performs, adjust it until you can get no more than 5ms increase under load.

[Netduma Fraser]

Try in increments of 5% so 95%, 85% etc, as I mentioned they don't need to be the same values as well, you'll just need to get the graph looking like the graph from your first picture - it's not going to be a flat line because your base ping/connection isn't a flat line

[carmine19]

On 2/29/2024 at 8:46 PM, TheTerpinator710 said:

Congestion control just doesn’t work.. and I’ve been trying to say that.. something is wrong.. 

ive said this before, I’ve tried many different percentages on CC and nothing, I mean nothing works.. 50/50, 60/60, 70/70, 80/80, 90/90 and 100/100.. nothing works.. 

 

at this point I give up.. 

I agree with you, the cc but in general this new qos doesn't work, only problems, I also created 2 posts both some time ago with the beta r2 of smartQos and with the current one on r3 tried with all the firmware and it doesn't work, every time that the network saturates and you have something in priority like videos (twitch in my case and in my 2 posts) the qos doesn't give priority to the traffic, it doesn't activate the cc and the video freezes even at 240p, I've been using it for years netduma from the first r1 (which was fantastic) but over time due to the various partnerships I think they can't keep up with the development and with the rush to do things they come out with firmwares that solve 1 problem and add others, I currently have r3 in its box because qos doesn't work, geofilter is even worse, cc doesn't work wifi mirroring devices are not recognized etc and this bothers me a lot because I spent €230 for something currently useless but I always wanted to support the project which I won't do anymore after 8 years if this is now the trend and I'm sorry because I think it's a fantastic project but with people not capable of carrying it forward and it's not an offense to the netudma team who does everything possible but just my thoughts from what I see from years to now.

[cljackhammer]

Congestion control doesn’t work with IPv6 enabled. Should beady to reproduce.