New user - experiencing setting up problem

[gman]

Hi,

 

First post as i have bought a XR500 for Warzone gaming, the router is set up to the internet and working fine with all my devices. I am trying to set up the geo-filter for gaming on Warzone 3 however I'm getting zero servers show on my search as shown in my image below;

 

I have done a search and tried the go to protocol of deleting the device, resync cloud, reboot router, re add device. But no luck.

When I go to the Ping Heatmap tab (ref image below), I'm able to see all the available servers on Warzone 3 which is confusing why I'm able to see on the Geo-Filter tab.

 

I'm trying to use this on my Xbox series X.

Any guidance is appreciated.

Thanks G

[Netduma Fraser]

Just to double check, servers on the Geo-Filter will only appear when you're searching for a game/when you're in a game, you won't see them like heatmap. Are you experiencing that or not seeing them at all even when in a game?

[gman]

Interesting, I didn’t know this nor haven’t seen it stated in the videos I’ve watched. 
 

so how I choose the server I would like to use going forward please?

 

thanks 

[Netduma Fraser]

Use Ping Optimizer to locate the servers you want to connect to then set your home location/radius size to cover those locations on the Geo-Filter and search for a game

[gman]

Thanks @Netduma Fraser

so when I load the game, I can now see all the server points (see image below) you can see I have put my long radius to the desired location… does this all look correct?

image one - is when loading the game all servers are shown. 

image two - when the game is running this is what the geo filter tab shows. Is this correct, just a player symbol in Europe?

 

hopefully this will clear this up  cheers 

[Netduma Fraser]

You need to enable Filtering Mode otherwise it isn't doing anything. If you're wanting to force servers then you need to put Ping Assist to 0. Otherwise that's correct