Need Restart every day

[Jazze78]

HI.

I need to restart the router almost everyday after i update to .41. Can´t login to the router and the only fix is to restart. I didn´t have this issue in .23

[Netduma Fraser]

If you don't have the issue on the previous version it may be best to downgrade for the moment. Otherwise it may be SmartBOOST/IPv6 causing it so if you disable those it might be more stable while we look into it.

[Jazze78]

I have disable smartboost and will wait and see if thats the problem. Hope it´s come any fix to this.

[Jazze78]

I have disable smartboost and ip6 but same issue. So now i have downgrade to .23. So hope that will work. Do you know when a new and more stable firmware coming?

[Netduma Fraser]

Thanks for letting us know, no ETA but should be too long a wait

[lg2021]

out of curiosity, do you have rgb disabled? i was having the same issue, i turned off smart boost, geo filter syn flood ipv6 wifi on and off, and still had the crashing issue every morning.

 

untill i left rgb on, with all the settings how i had them before, but its stayed on and hasnt gone down for 3 days. also i turn of steady ping when not using it. i think its linked to one of those teo things, personally i think the rgb off setting, as ive tried every combo of everything and used to constantly turn rgb off, but as i say since i left it default everything works.

 

just thought id let fraser know this incase it actually is a thing lol

[Jazze78]

I have rgb on, geo filter on, steady ping on. Ipv6 off. I tried with smartboost off but i didnt help.

I didnt have the issue on .23 so i hope it will be stable now. Will know when i home again.

[Netduma Fraser]

3 hours ago, lg2021 said:

out of curiosity, do you have rgb disabled? i was having the same issue, i turned off smart boost, geo filter syn flood ipv6 wifi on and off, and still had the crashing issue every morning.

untill i left rgb on, with all the settings how i had them before, but its stayed on and hasnt gone down for 3 days. also i turn of steady ping when not using it. i think its linked to one of those teo things, personally i think the rgb off setting, as ive tried every combo of everything and used to constantly turn rgb off, but as i say since i left it default everything works.

just thought id let fraser know this incase it actually is a thing lol

Very interesting, thanks for letting us know, I will pass it on!

3 hours ago, Jazze78 said:

I have rgb on, geo filter on, steady ping on. Ipv6 off. I tried with smartboost off but i didnt help.

I didnt have the issue on .23 so i hope it will be stable now. Will know when i home again.

For not being able to access, the team are asking:

1. While connected to the router via a Windows PC, open command prompt, type ipconfig press enter, does the 192.168.77.1 IP show for the gateway? Are devices receiving the normal 192.168.77.x IP addresses?
2. What lights are lit up on the router?
3. Is it always only a reboot that fixes the issue?

[Jazze78]

I use 192.168.1.1 . All device have normal ip, only wifi how sometimes go down when i cant connect to router. Iam connected with my phone on wifi but no internet.

All lights are up like normal.

Reboot always fix the problem

 

[kryptik66]

21 hours ago, Netduma Fraser said:

Very interesting, thanks for letting us know, I will pass it on!

For not being able to access, the team are asking:

1. While connected to the router via a Windows PC, open command prompt, type ipconfig press enter, does the 192.168.77.1 IP show for the gateway? Are devices receiving the normal 192.168.77.x IP addresses?
2. What lights are lit up on the router?
3. Is it always only a reboot that fixes the issue?

Hi Fraser,

When I had the crashing issue I believe it showed the gateway but wouldn't ping the 192.168.77.1 gateway address even if I put my PC on a static IP address on the 192.168.77.x subnet. I seem to remember it only displayed the Lan LEDs. Reboot fixed mine and it happened again shortly after and would do it randomly, it stopped happening after I defaulted the router and set it all up again, however I've gone back to 4.0.23 until the next release. I sent you a log straight after it happened so I don't know if that told development anything?

[Jazze78]

I have used .23 for two days now and have smartboost on, geo-filtering on, ping steady ping on and i didn´t need to restart.

Just say it for information.

[DanologyUK]

23 hours ago, Netduma Fraser said:

Very interesting, thanks for letting us know, I will pass it on!

For not being able to access, the team are asking:

1. While connected to the router via a Windows PC, open command prompt, type ipconfig press enter, does the 192.168.77.1 IP show for the gateway? Are devices receiving the normal 192.168.77.x IP addresses?
2. What lights are lit up on the router?
3. Is it always only a reboot that fixes the issue?

I didnt have this issue for a couple days (after taking my xbox out of the DMZ), i thought id put the xbox back into the DMZ and came home to this issue again. 

(excuse the dust) - Ethernet cables only in port 1 and 2

 @Netduma Fraser - I will leave the router like this and wont reboot for a while in case there is any benefit of other tests / remote access being needed

[Netduma Fraser]

Thank you for the information, I will pass it onto the team.

If you don't have access just reboot to get access again, there isn't much we can get from that state