ChrisG82 Posted February 9 Share Posted February 9 Hello, I received my R3 on Wednesday. The first thing I did was upgrade to the new firmware (41) and then immediately performed a factory reset. Then I set up the R3. Unfortunately, I realised that the R3's WLAN currently seems to be completely incompatible with the Sonos multi-room audio system. I have a total of four speakers from the IKEA Symphonisk series, which are produced in co-operation with Sonos. The whole thing is also operated as normal via the Sonos app (iPhone and iPad). The problem is that as soon as you have managed to move the Sonos system to the R3's WLAN, communication between the Sonos app and the speakers is no longer possible. I can see the speakers online via the R3 in the Device Manager, but they can no longer be addressed. I have reset the speakers several times and set up the Sonos system again. The same phenomenon occurs each time. The Sonos app then no longer recognises any Sonos system in the same network. I have also split my WLAN network. The problem occurs in both the 2.4GHz and 5GHz networks. I have an additional access point/WiFi extender (AVM Fritz Repeater 3000) running in my network, which is connected to the R3 via WLAN. I have now connected the speakers to this. The whole thing is currently working. Could you please take a look at the problem? Link to comment Share on other sites More sharing options...
Fuzy Posted February 9 Share Posted February 9 Hi ! It's something known. (devices on the same band do not communicate with each other) The easiest thing at the moment is to put your speakers on band 2.4 and the iPhone iPad on band 5 to be able to configure them via the app! Link to comment Share on other sites More sharing options...
ChrisG82 Posted February 9 Author Share Posted February 9 I have already tried this, but unfortunately it didn't work for me. The problem also occurs that the Sonos Controller can no longer address the system after it has been set up. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 Just to be clear, is there a separate device - the controller, so 4 speakers, 1 controller and controlled by the app? Link to comment Share on other sites More sharing options...
ChrisG82 Posted February 9 Author Share Posted February 9 No, there is no physical Controller. Only the four Speaker which are connected to Wi-Fi and the App on and iPhone or iPad. How Sonos Works Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 Do all four speakers have to connect via the same WiFi SSID or do you connect them individually? Link to comment Share on other sites More sharing options...
ChrisG82 Posted February 9 Author Share Posted February 9 Yes, every Speaker use his own connection. In Wi-Fi every Speaker is seen as an individual Client. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 Okay so please try this, you can use this method if you want to so you don't need to enable the AP but it's more so that I can confirm the issue is the same one we're looking into. If you enable guest WiFi and put the speakers on that and then have your phone on the main WiFi can you control them then? Link to comment Share on other sites More sharing options...
ChrisG82 Posted February 9 Author Share Posted February 9 Is a different subnet used in the guest network? If so, the whole thing will not work, as the app and the speakers must be in the same subnet. It will not work across subnets, even if both subnets can possibly talk to each other. The Sonos speakers also use AirPlay two. Maybe the whole year is somehow related to the whole issue. I have read that there is also a problem at the moment. But as I need the repeater to extend the range of the WLAN anyway, it's okay for now as a stopgap measure. However, using the repeater causes other problems, as I described in the other post. What's also not working at the moment, for example, is that I can control my LG TV via the smartphone app. The TV is simply not shown as switched on Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 No same subnet, so it would work but if you require the AP anyway then better to keep it like that, I am pretty sure it is the issue we're aware of. Connect the TV to 2.4 or 5GHz and phone to the other and it should work ChrisG82 1 Link to comment Share on other sites More sharing options...
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