My WAN port randomly disconnects

[John Smith]

12 hours ago, Netduma Fraser said:

The R3 doesn't have a bridge mode, do you mean on your ISP router? Access its interface and it'll be there somewhere. I couldn't say specifically where it would be as it differs between routers

yeah but when my isp bridge mode don’t I need to set something up in the R3 cuz I tried it and was not getting internet connection on the R3

[Netduma Fraser]

9 hours ago, John Smith said:

yeah but when my isp bridge mode don’t I need to set something up in the R3 cuz I tried it and was not getting internet connection on the R3

Reboot the modem, wait 2 minutes then reboot the R3, wait 2 minutes and see if you get internet then. Otherwise, do you know if you require PPPoE/VLAN to get internet?

[Mrbchambers]

On 2/1/2024 at 3:28 PM, Netduma Fraser said:

Could you provide the logs from Settings > Troubleshooting > Advanced when it happens please? That'll give us an idea of what is happening.

Where are the logs, I just cant seem to find the damn things?

[Mrbchambers]

Sorry got them!!

[John Smith]

On 2/16/2024 at 11:09 AM, Netduma Fraser said:

Reboot the modem, wait 2 minutes then reboot the R3, wait 2 minutes and see if you get internet then. Otherwise, do you know if you require PPPoE/VLAN to get internet?

my bad I keep switching subjects quick question is there a way to disable the R3 firewall?

[Netduma Fraser]

6 hours ago, John Smith said:

my bad I keep switching subjects quick question is there a way to disable the R3 firewall?

No there isn't, it's a built in firewall, it would not be a good idea to do so either!