mZta Posted January 24, 2024 Posted January 24, 2024 Hi there, Apologies for this post but I had ordered an R3 yesterday and have not received any order confirmation. I tried creating an account on the website but I also failed to receive any e-mail (whether in inbox or spam) and since support is only available through there, I am a bit stuck. Could a mod help me out perhaps? Thanks
pollutionblues Posted January 24, 2024 Posted January 24, 2024 Hi, @Netduma Fraserwill be able to advise you on this. He is extremely busy but don’t worry he will get to you as soon as he can
mZta Posted January 24, 2024 Author Posted January 24, 2024 Thanks. I will wait for his response then! pollutionblues 1
Administrators Netduma Fraser Posted January 25, 2024 Administrators Posted January 25, 2024 You can always email us [email protected] which is usually best for order queries, it's likely we have already sent out your router and you should have received a tracking email. If not please email and I can look into it for you.
mZta Posted January 25, 2024 Author Posted January 25, 2024 Hi Fraser - thanks for getting back to me. Looks like I'm all set, I received a tracking order separately so everything should be good! Netduma Fraser 1
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