DumaOs not opening on browser

[PerfectShots]

DumaOs is not opening for me anymore

I just used it less than 24 hours ago.

I'm currently on the newest software and I have tried resetting the router.

Anyone else running into this issue?

Thanks for your insight in advanced 🙏

[titofuenla]

1 hour ago, PerfectShots said:

DumaOs is not opening for me anymore

I just used it less than 24 hours ago.

I'm currently on the newest software and I have tried resetting the router.

Anyone else running into this issue?

Thanks for your insight in advanced 🙏

Try accessing using the IP address 192.168.77.1, instead of using Dumaos/.
Also try clearing your browser history and cookies.

[PerfectShots]

1 hour ago, titofuenla said:

Try accessing using the IP address 192.168.77.1, instead of using Dumaos/.
Also try clearing your browser history and cookies.

Using the ip address worked for me

Thank you 🙏

[titofuenla]

16 minutes ago, PerfectShots said:

Using the ip address worked for me

Thank you 🙏

I'm glad to know that it worked for you. You are welcome 

Just to have a reference as to why this may have happened, did you change or modify something in R3 before this happened?

[titofuenla]

If after accessing the IP you have not restarted R3, could you download the log file and provide it?

Maybe there's something there that tells the team what could have happened.

[Netduma Fraser]

Glad that worked for you! Also worth trying with another browser as well

[PerfectShots]

10 hours ago, titofuenla said:

I'm glad to know that it worked for you. You are welcome 

Just to have a reference as to why this may have happened, did you change or modify something in R3 before this happened?

No I didn't change anything. Simply tried to access the software the same way I have been for the last month and it stopped working. 

Even now only the ip method works now. Thanks for the help

[PerfectShots]

8 hours ago, Netduma Fraser said:

Glad that worked for you! Also worth trying with another browser as well

The method I was using stopped working for me all together. I tried Microsoft edge as well.

The ip method works so its fine. Thanks for checking up.

Any time line for the new update?

[Netduma Fraser]

9 minutes ago, PerfectShots said:

The method I was using stopped working for me all together. I tried Microsoft edge as well.

The ip method works so its fine. Thanks for checking up.

Any time line for the new update?

Scheduled for this week!