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NetDuma R3 not working


znk
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Hi , when i first time get netduma in hands all goes good and works with my max internet speeds (im will not complain about some features that dsnt work for me like ping optimizer , vpn etc. , that topic is not about it ) . Now like 2 weeks ago i get my new compouter , my netduma goes max 100mb/s download .... with my lack off time i just unpluged it and connect my PlayBox (my ISP router) directly to computer with no netduma . Today i just try to figure out problem , connected netduma to my ISP router....and this happend : i dont have any internet connection (even that 100mb/s) , wifi is visible but cant connect to internet (cant run aplication on my smartfon for setting router) ... well ive got 2 NetDuma R3 and on second ive got same problem , can any one help me ? Sry for my english , its not my native language

 

PS. NetDuma support im still waiting for that DHL about you email me to pickup extra NetDuma R3 you send me withbout my order xD

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The max 100 issue was likely due to an ethernet cable, swapping that out for another that is a Cat5e or higher cable should then allow it to go higher.

Reboot your ISP modem/router, wait 2 minutes then reboot the R3, wait 2 minutes then access and you should get internet.

We haven't forgotten, we will get a collection sorted, sorry for the delay on that.

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On same cable i get 1000mb/s+ when connected directly from ISP router to computer , when i connect same cable to netduma and from net duma to my pc cable included in box with R3 router i get 100mb/s max ... same setup was on my ex computer and was working just fine

 

EDIT:

did what You say , its start working idk what the heck , but im getting around 900mb/s on speed test now , what is max transfer for R3 ?

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Great to hear you got it sorted. The ports are limited to 1000Mbps, so with taking routing into account the theoretical maximum is probably about 950 but that varies so 900 is very good.

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1 hour ago, znk said:

thx for help and info ... any tips for ping optimizer start working for me

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.

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