Low internet speed and higher ping than regular router

[Almis]

I have connected my Netduma R3 to my pc using an ethernet cable and my internet speeds have become less than when I connect the ethernet to my router(i get 2.5gbs of internet with my regular router but only 800mbps with the netduma r3). I have also noticed I get a minimum of 15ms ping with the netduma but 7ms ping when using my regular router. I have tried to optimize ping and it hasnt gone lower. Can you tell me whats the highest internet speed the r3 can deliver and if there is anyway to fix this? 

[He4DHuNt3r_XIM]

Netduma R3 can only do 1gbs max, it doesn't have 2.5gbs Lan ports.

The increased ping might be due to the high CPU usage bug, which should be fixed in the next firmware update.

[Almis]

Okay thanks. Is there any news on when this firmware update will be rolled out?

[Netduma Fraser]

Where are you testing the ping exactly? Update is expected this week

[joeyd]

Mine was working fine, then all of a sudden, everything reset all my settings changed all it was factory reset , now Im trying to get my speed back up, on my xbox 

[Netduma Fraser]

1 hour ago, joeyd said:

Mine was working fine, then all of a sudden, everything reset all my settings changed all it was factory reset , now Im trying to get my speed back up, on my xbox 

That sounds potentially like a power surge/lost power. Make your settings changes, reboot from the interface then if that happens again it should all be preserved