Nez Posted January 18 Share Posted January 18 Hello there, recently I switched my ISP to the Telekom. I received a new Router the "Speedport Smart 4". It works fine with on it's own but somehow I can't get it to work with the Netduma R2. I plugged everything in as it should be but I have no Internet connection on my R2. What can I do to solve this problem? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 Reboot the speedport, wait 2 minutes, then reboot the R2, wait 4 minutes then check to see if you have internet Link to comment Share on other sites More sharing options...
Nez Posted January 18 Author Share Posted January 18 I tried it, didn't work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 Does the speedport see the R2 as a connected device? Did you connect speedport LAN port to R2 WAN port via ethernet? Link to comment Share on other sites More sharing options...
Nez Posted January 18 Author Share Posted January 18 Yes, it is connected if you mean the blue port, but I don't know if the speedport detects the netduma, I don't know how to check it out. Under network it says ""dumaos", so this means it detects the Netduma. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 Okay good, on the R2 System Information page are you getting a WAN IP? Link to comment Share on other sites More sharing options...
Nez Posted January 18 Author Share Posted January 18 WAN IP: Disconnected Public IP: Unknown Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 Could you try swapping out the ethernet cable connecting the two together then reboot the R2 and check Link to comment Share on other sites More sharing options...
Nez Posted January 18 Author Share Posted January 18 I did, even used a different cable, but still no connection. Should I factory reset my R2? Since I had used it with a different ISP Router before? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 Strange, it shouldn't make a difference but yes do give that a go, might be caching the old connection Link to comment Share on other sites More sharing options...
Nez Posted January 18 Author Share Posted January 18 No it didn't do anything. Still no connection. Do I have to change something in the settings of the Speedport Smart 4? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 You shouldn't have to but does the speedport have a modem/bridge mode you could try? Link to comment Share on other sites More sharing options...
Nez Posted January 18 Author Share Posted January 18 Yes I think this is it but I won't be able to use the phone. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 Ah I see, well give it a try just as a test to see if you can get internet on the R2 through it then switch back. If you can then likely some setting there preventing it Link to comment Share on other sites More sharing options...
Nez Posted March 18 Author Share Posted March 18 I wanted to give an update on this issue I had regarding Netduma not getting an Internet connection if it is being used in combination with a Telekom Speedport Smart 4 Type B. When you plug in your Netduma to your Speedport the Speedport displays a message "Do you want to set up your Internet via the Lan 1 port of the Speedport?" You need to confirm this via a push to the button of the Speedport in order for the Netduma to work. It is easily missable the first time. So this problem has been solved. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 18 Administrators Share Posted March 18 Ah that's great to hear, thanks for the update and solution! Link to comment Share on other sites More sharing options...
Fairypusher Posted March 27 Share Posted March 27 Du kannst den Smart 4 im Modem Modus betreiben: https://forum.netduma.com/topic/53026-anleitung-netduma-33-auf-xr500-und-xr1000-mit-30/ Ähnlich wie hier beschrieben mit dem XR500 und und der DBox Basic. Alternative wäre DMZ / Port Weiterleitung usw am Smart 4 weil dir dann das Telefon fehlt wenn der Smart 4 als Modem Arbeitet. Nez and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Nez Posted March 30 Author Share Posted March 30 On 3/27/2024 at 1:03 PM, Fairypusher said: Du kannst den Smart 4 im Modem Modus betreiben: https://forum.netduma.com/topic/53026-anleitung-netduma-33-auf-xr500-und-xr1000-mit-30/ Ähnlich wie hier beschrieben mit dem XR500 und und der DBox Basic. Alternative wäre DMZ / Port Weiterleitung usw am Smart 4 weil dir dann das Telefon fehlt wenn der Smart 4 als Modem Arbeitet. Das ist mir bewusst, nur wollte ich eine unkomplizierte Lösung Option wo ich das Telefon mit benutzen konnte. Link to comment Share on other sites More sharing options...
Fairypusher Posted March 30 Share Posted March 30 Der Smart 4 kann wohl kein DMZ. Du könntest ein Modem von Draytek kaufen, eine Fritzbox usw..... Aber wenn du den R2 hinter einen Smart 4 betreibst, dann bekommt er per dhcp eine IP zb von LAN 4 und beim R2 dann in den WAN Port. Das einzige was vielleicht Probleme macht sind die Ports. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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