Experiencing the same issue I have on the R2, with the R3.

[Saberous]

I had 2 R2's do this to me. My first router, worked well until a firmware update, and after that update it went to hell. First R2 fell of warranty. The 2nd router had the same issues out of the box, played around with it for a bit, but it continued having issues so I returned that one.

Got my R3, same issues. Returned after a week.

First, Not getting full gig speeds, with QOS disabled or enabled. I'm getting only 200-300Mbps up and down instead of 999+. Same issue as the R2. Replaced with original Asus Router and back to full gig speeds.

2nd. The OS of this router constantly stalls out. DumaOS not loaded yet'" or "This Rapp is not loaded yet, please try again in a minute" or "RPC error "ERROR_UNKNOWN...." or "Operation is taking longer than expected "or the never ending progress spin.

 

 

[Netduma Fraser]

Thanks for letting us know your experience, as you've returned it I can't really troubleshoot it with you but perhaps after updates you'll consider us again

[Saberous]

I wasn't looking for support or asking for it.

I was informing people of how problematic this router is. That way they can make an informed decision before purchasing.  As of today, the R3 forums have 22 pages of user complaints that this device isn't working properly or as intended. This device has only been out for a little over a month. The R2 forums have 139 pages of complaints. Both forums have identical issues and should cause concern to would be buyers.

Myself, my brother and 5 friends bought the R2's and R3. We have all returned them.

The biggest issue of the Netduma R2/R3 series is how the OS stalls out or becomes un-responsive. "The OS of this router constantly stalls out. DumaOS not loaded yet'" or "This Rapp is not loaded yet, please try again in a minute" or "RPC error "ERROR_UNKNOWN...." or "Operation is taking longer than expected "or the never-ending progress spin."

I have never had that OS issue with the following routers brands. Asus, Netgear without Duma OS, Linksys, Cisco, Ubiquiti, TP-Link, Dell Sonic wall, and D-Link.

Most people buy Netduma routers for COD. Sadly, I get a better experience with my current Asus AX6000 router than I did with the R2 or R3.

I'm one of three network administrators for the company I work for, and before you say it. Networking is networking and the servers Activision/Microsoft use is based off a business network environment.

I talked my manager and the owner of the company into letting me test my COD gaming experience during a patch weekend. I had a better experience playing COD at work with a gigabyte ISP with a Dell TZ670 SonicWALL and that's a firewall (Network Topology goes, ISP Modem> Firewall> Cisco 3750-X Switch)!

Either this OS /router is a gimmick or you have serious manufacturing and quality control issues and that's concerning!

[Netduma Fraser]

As I mentioned, thank you for the feedback, it's always good to receive criticism. I do wish you would have posted once asking for support as I'm sure we could have resolved a few of your issues. The R3 has sold much better than the R2 did in the same time frame so of course there will be more people posting, it is a support forum after all, you will only see issues here and as with the R2 and the XR range, the people posting represent a small percentage of the customer base. 

[DiGz]

On 1/23/2024 at 1:53 PM, Saberous said:

I wasn't looking for support or asking for it.

I was informing people of how problematic this router is. That way they can make an informed decision before purchasing.  As of today, the R3 forums have 22 pages of user complaints that this device isn't working properly or as intended. This device has only been out for a little over a month. The R2 forums have 139 pages of complaints. Both forums have identical issues and should cause concern to would be buyers.

Myself, my brother and 5 friends bought the R2's and R3. We have all returned them.

The biggest issue of the Netduma R2/R3 series is how the OS stalls out or becomes un-responsive. "The OS of this router constantly stalls out. DumaOS not loaded yet'" or "This Rapp is not loaded yet, please try again in a minute" or "RPC error "ERROR_UNKNOWN...." or "Operation is taking longer than expected "or the never-ending progress spin."

I have never had that OS issue with the following routers brands. Asus, Netgear without Duma OS, Linksys, Cisco, Ubiquiti, TP-Link, Dell Sonic wall, and D-Link.

Most people buy Netduma routers for COD. Sadly, I get a better experience with my current Asus AX6000 router than I did with the R2 or R3.

I'm one of three network administrators for the company I work for, and before you say it. Networking is networking and the servers Activision/Microsoft use is based off a business network environment.

I talked my manager and the owner of the company into letting me test my COD gaming experience during a patch weekend. I had a better experience playing COD at work with a gigabyte ISP with a Dell TZ670 SonicWALL and that's a firewall (Network Topology goes, ISP Modem> Firewall> Cisco 3750-X Switch)!

Either this OS /router is a gimmick or you have serious manufacturing and quality control issues and that's concerning!

People are just oblivious too it man. Its why it's marketed as, better ping, better gaming experience etc etc. The only thing dumaos has going for it is geo filter. The software itself is poorly coded and poorly managed. The only time I could say the software worked was back with the r1 prior to dumaos. The router is aimed at the non technical hence the forums filled with people asking basic questions. 

[AFGHAN]

23 hours ago, Netduma Fraser said:

As I mentioned, thank you for the feedback, it's always good to receive criticism. I do wish you would have posted once asking for support as I'm sure we could have resolved a few of your issues. The R3 has sold much better than the R2 did in the same time frame so of course there will be more people posting, it is a support forum after all, you will only see issues here and as with the R2 and the XR range, the people posting represent a small percentage of the customer base. 

Hi I've been waiting for the update to come and see if my r3 would work properly as currently it set aside due having all numerous issues if even after the new coming update it won't work I'm afraid I have to return mine too

[bcoe30]

Unfortunately I’m stuck with this shit router ! Pass my 14 days , it’s my fault for even thinking things were changing . Lesson learned. I no longer support this company 

[AFGHAN]

1 hour ago, bcoe30 said:

Unfortunately I’m stuck with this poopy router ! Pass my 14 days , it’s my fault for even thinking things were changing . Lesson learned. I no longer support this company 

Is there a time scale for return in their policy?

[Netduma Fraser]

On 1/24/2024 at 4:23 PM, AFGHAN said:

Hi I've been waiting for the update to come and see if my r3 would work properly as currently it set aside due having all numerous issues if even after the new coming update it won't work I'm afraid I have to return mine too

That's fair enough, you can find the details at netduma.com/terms