Geo-Filter not working

[Lucy]

I read multiple post in this forum to make sure I tried everything first before asking here. My Geo Filter keeps connecting me to servers I blocked and servers that are outside of my radius. I did all of those steps:

Disable GeoLatency
Disable PingAssist (set it to 0,0)
Enable Strict Mode
Disable Fast Search

And blocked certain server and it still puts me in those blocked and outside of my radius servers and NEVER in the ones inside of the radius

[Netduma Fraser]

I've sent you the .23 firmware via PM which should help. You can upgrade from Settings > Troubleshooting. Once complete I'd suggest doing a factory reset, see if it is any better then please.

[Lucy]

1 hour ago, Netduma Fraser said:

I've sent you the .23 firmware via PM which should help. You can upgrade from Settings > Troubleshooting. Once complete I'd suggest doing a factory reset, see if it is any better then please.

Thank you, I just did that but unfortunately I still have to same problem. The geo filter just keeps connecting me to servers that are outside of my radius and even to blocked servers. It won’t even connect me to servers in the radius 

[KCGeneric]

2 hours ago, Netduma Fraser said:

I've sent you the .23 firmware via PM which should help. You can upgrade from Settings > Troubleshooting. Once complete I'd suggest doing a factory reset, see if it is any better then please.

I’m having this same issue, can I please get the firmware as well? Thank you! 

[Netduma Fraser]

1 hour ago, Lucy said:

Thank you, I just did that but unfortunately I still have to same problem. The geo filter just keeps connecting me to servers that are outside of my radius and even to blocked servers. It won’t even connect me to servers in the radius 

What's the exact process you're doing so I can see if there is anything that could be missed. Also what platform/game are you playing? 

4 minutes ago, KCGeneric said:

I’m having this same issue, can I please get the firmware as well? Thank you! 

Sent via PM

[Lucy]

5 hours ago, Netduma Fraser said:

What's the exact process you're doing so I can see if there is anything that could be missed. Also what platform/game are you playing? 

Sent via PM

I’m playing on the ps5 and the game is mw3. I go to the dumaos site on my pc and put the radar where I wanna play at (once the game is started it shows a lot of servers in that radar). Before I start the game I make sure that I disable geo latency, put the ping assist to 0 and enable strict mode. Then I start the game and can see all of the different servers but the router still connects me only to the servers outside of my radar. So I tried to block all of the servers that are outside of the radar and accept all of the servers that are inside of my radar but the router just creates a new server with a new name and connect me to the same one I just blocked and that’s outside of the radar…

[Netduma Fraser]

7 hours ago, Lucy said:

I’m playing on the ps5 and the game is mw3. I go to the dumaos site on my pc and put the radar where I wanna play at (once the game is started it shows a lot of servers in that radar). Before I start the game I make sure that I disable geo latency, put the ping assist to 0 and enable strict mode. Then I start the game and can see all of the different servers but the router still connects me only to the servers outside of my radar. So I tried to block all of the servers that are outside of the radar and accept all of the servers that are inside of my radar but the router just creates a new server with a new name and connect me to the same one I just blocked and that’s outside of the radar…

Thanks for that, so could you ensure the console is completely shut down, make your Geo-Filter changes, then when you're ready turn on the console/boot up the game and see if that works better please?

[Lucy]

2 minutes ago, Netduma Fraser said:

Thanks for that, so could you ensure the console is completely shut down, make your Geo-Filter changes, then when you're ready turn on the console/boot up the game and see if that works better please?

I tried that but I’m now getting the hueneme negev error and I can’t load into the game. My normal wifi works but when connected to the netduma I get this error. Happened for the first time today 

[Netduma Fraser]

Try this, remove the console from the Geo-Filter and in the Device Manager change it to a PC then re-add it to the Geo-Filter, does it work better then?

[Lucy]

14 hours ago, Netduma Fraser said:

Try this, remove the console from the Geo-Filter and in the Device Manager change it to a PC then re-add it to the Geo-Filter, does it work better then?

I just did another factory reset and it works now! Thanks for you help

[Netduma Fraser]

5 hours ago, Lucy said:

I just did another factory reset and it works now! Thanks for you help

That's great to hear, thanks for the update!

[killi_34]

Probiert mal ipv6 bei LAN und WAN auszuschalten. Hat bei mir bisschen geholfen. Bin auch an der Firmware .21 am probieren. Würde gerne auch .23 mal testen ob es besser läuft. Vielen Dank

[Netduma Fraser]

1 hour ago, killi_34 said:

Probiert mal ipv6 bei LAN und WAN auszuschalten. Hat bei mir bisschen geholfen. Bin auch an der Firmware .21 am probieren. Würde gerne auch .23 mal testen ob es besser läuft. Vielen Dank

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

[Psyco-Mengo]

If I do a factory resetting, would that erase update .23? 

[Netduma Fraser]

17 minutes ago, Psyco-Mengo said:

If I do a factory resetting, would that erase update .23? 

It'll stay on .23

[Scott91]

Hello, I have the same problem, is it possible to have the necessary firmware please? Thanks

[Netduma Fraser]

1 hour ago, Scott91 said:

Hello, I have the same problem, is it possible to have the necessary firmware please? Thanks

Sent

[Scott91]

7 hours ago, Netduma Fraser said:

Sent

Thanks