Anybody else having trouble finding games with the geo filter on mwIII?

[Zepplike]

The nearest server keeps on blinking for me to connect to it, but it never does. Is anybody else experiencing this issue? I’m on ps5 btw

[pollutionblues]

Try these steps:

• Disable GeoLatency
• Disable PingAssist (set it to 0,0)
• Enable Strict Mode
• Disable Fast Search

Restart the game or wait 10 minutes (in the lobby in game) if that doesn't work, reboot your console or PC and try again. 

[Netduma Fraser]

In addition to the above could you provide a screenshot of the page showing what you see please?

[Zepplike]

@Netduma Fraser This on on the latest firmware .23. Last night was putting me in servers in my radius. Now out of the blue they’re putting me back in servers across the world 

[Zepplike]

@Netduma Fraser Another photo of it finding the server and never joining. Does nat type have anything to do with it as well. Mines on moderate…

[Netduma Fraser]

Could you try it with simple instead of custom and see if that works better please?

[Zepplike]

@Netduma Fraser No luck. It still pings me and connects me to different servers out of the radius unfortunately.

[Netduma Fraser]

Where is it you're located approximately?

[Zepplike]

@Netduma FraserIn Texas directly around the main server there. I also don’t know if “relay connected or disconnected “ makes a difference. Sometimes it switches back and forth. 

[emma787]

You are not the only one that happens to connect to servers outside the circle and I have done everything, it is probably some bug in the router. I have realized that it looks for low latency servers for the router but not for your location, in other words, the router. look for your best connection for the router and not for you

1 hour ago, Zepplike said:

@Netduma Fraser Sin suerte. Desafortunadamente, todavía me hace ping y me conecta a diferentes servidores fuera del radio.

You are not the only one that happens to connect to servers outside the circle and I have done everything, it is probably some bug in the router. I have realized that it looks for low latency servers for the router but not for your location, in other words, the router. look for your best connection for the router and not for you

[Zepplike]

@emma787 Exactly. Then when it does find your server it never connects to it. It just keeps on blinking wanting to. The first time I installed the new firmware .23 it was working fine. The next day just did a complete 180. I’m hoping it gets fixed soon. Kinda frustrating having to try everything and nothing works…

[Netduma Fraser]

Based on the ping, that server in South America for example, very unlikely you'd have 40ms to it so yes it does appear to be favoring ping over location when it shouldn't. I will have to pass that onto the team. The game/console can cache pings/servers which is a potential reason so if you make a change, reboot the router then the console then check again, it shouldn't get outside the radius again unless its a backend bug.

[Zepplike]

@Netduma Fraser Thank you for going to pass that onto the team. And thanks for getting back to everyone. When I make any changes I’ll make sure to reboot it and see if it got any better. UPDATE: When I reboot the router it stays loading on this. Should I refresh the page or just wait it out? Also I just rebooted the router and console and no luck 

[Netduma Fraser]

Make sure the PC hasn't connected to a different WiFi but yes you can refresh the page

[Zepplike]

@Netduma FraserI rebooted it and made sure it didn’t connect to another WiFi and reset my ps5 and so far it seemed to be finding the server I’ve been trying to connect to. It still made me connect to a different server though. But if I make any changes in the game mwIII will I always have to reboot the router and reset my ps5? Or just close the app and start it back up?

[Zepplike]

@Netduma Fraser Another thing, if I want to make my radius wider will I also have to reboot the router?

[Netduma Fraser]

Rebooting the game should be enough in most cases but yes the game caches pings and the servers you can connect to so if you start changing it you need to restart

[emma787]

3 hours ago, Netduma Fraser said:

Según el ping, ese servidor en Sudamérica, por ejemplo, es muy poco probable que tenga 40 ms, así que sí, parece estar favoreciendo el ping sobre la ubicación cuando no debería. Tendré que transmitirlo al equipo. El juego/consola puede almacenar en caché pings/servidores, lo cual es una posible razón, por lo que si realiza un cambio, reinicie el enrutador, luego la consola y luego verifique nuevamente, no debería volver a salir del radio a menos que sea un error de backend.

It must be a bug or error because it happens to me too. I have done all the instructions and nothing. I will wait for the next updates. What is happening is that the router is looking outside the circle looking for a better server and that causes it to connect to servers that For the router it is better and when you enter the games the latency is higher than the server, for example when it connects to the server I see the graph in 40ms and in the game 150ms that's all

[Zepplike]

@Netduma Fraser Good to know. Sorry for all these questions. But if I’d like to add another device to the geo filter a simple restart of the app would be fine or the console?

One last thing. Just so I’m getting it right. Because everything is going fine as of now. But anything I want to change on the Netduma website I restart the (console). Anything I want to change on the game (reboot) the game?

[Zepplike]

@emma787 Are you playing mwIII? If so it helped me when I enabled crossplay and adding more game modes to my playlist. Before I would only have Kill Confirmed selected. Now I added two more game modes and I can find a game sorta faster now. It’s probably just my own little theory. Rebooting my router also helped a bunch

[Netduma Fraser]

13 hours ago, emma787 said:

It must be a bug or error because it happens to me too. I have done all the instructions and nothing. I will wait for the next updates. What is happening is that the router is looking outside the circle looking for a better server and that causes it to connect to servers that For the router it is better and when you enter the games the latency is higher than the server, for example when it connects to the server I see the graph in 40ms and in the game 150ms that's all

It's likely the console caching everything, so the above should help but the team will be looking into it regardless.

12 hours ago, Zepplike said:

@Netduma Fraser Good to know. Sorry for all these questions. But if I’d like to add another device to the geo filter a simple restart of the app would be fine or the console?

One last thing. Just so I’m getting it right. Because everything is going fine as of now. But anything I want to change on the Netduma website I restart the (console). Anything I want to change on the game (reboot) the game?

I would recommend it yes. 

Any Geo-Filter settings you want to change when you're already on the game I would suggest either rebooting the game or console

[Zepplike]

@Netduma Fraser Fantastic, got it. Do you have any tips on when to…

Factory reset =

Reboot =
 

Lets say my Ethernet cable gets disconnected, would a reboot do fine

Or Factory reset

[Netduma Fraser]

2 hours ago, Zepplike said:

@Netduma Fraser Fantastic, got it. Do you have any tips on when to…

Factory reset =

Reboot =

Lets say my Ethernet cable gets disconnected, would a reboot do fine

Or Factory reset

A reboot would fix most issues, a factory reset should be done if persistent settings changes aren't resulting in expected behavior and a reboot isn't helping

[Zepplike]

@Netduma Fraser Ok thanks a bunch. I’ll make sure to use all the knowledge you gave me. Great community you guys have here and very helpful. Cheers 🍻

[Netduma Fraser]

49 minutes ago, Zepplike said:

@Netduma Fraser Ok thanks a bunch. I’ll make sure to use all the knowledge you gave me. Great community you guys have here and very helpful. Cheers 🍻

You're very welcome, anything else just let us know!