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Geo Filter Not Working - The Finals


FallenGhoul
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Hi 

So decided to play around with geofilter home location whilst playing The Finals, just to see if any discernable difference.....but all I got was the attached images on every game I tried. Any ideas why? the servers outwith the geofilter went yellow triangles as normal, then when the game found me a match it switched to a yellow PS icon, and then when in game fully it went back to the triangle ( brighter than the rest) and wouldnt use ping stabiliser.

I've included images showing the GeoFilter settings just to show nowt has changed there.

 

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The suggestions below should help if you are continuing to connect to servers outside of your radius. 
* Disable GeoLatency
* Disable PingAssist (set it to 0,0)
* Enable Strict Mode
* Disable Fast Search
Then restart the game if that doesn't work, reboot PC/Console and check again.

 

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17 minutes ago, DARKNESS said:

The suggestions below should help if you are continuing to connect to servers outside of your radius. 
* Disable GeoLatency
* Disable PingAssist (set it to 0,0)
* Enable Strict Mode
* Disable Fast Search
Then restart the game if that doesn't work, reboot PC/Console and check again.

 

Cheers mate, will give it a go tomorrow.

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8 hours ago, DARKNESS said:

The suggestions below should help if you are continuing to connect to servers outside of your radius. 
* Disable GeoLatency
* Disable PingAssist (set it to 0,0)
* Enable Strict Mode
* Disable Fast Search
Then restart the game if that doesn't work, reboot PC/Console and check again.

 

You're all over the place! Thanks for your help with my issue earlier! Was just browsing the forums and saw ya here!

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8 hours ago, Netduma Fraser said:

The above should help, let us know how you get on! It's important not to make changes to the Geo-Filter when you're already on the game without restarting it

Hey @Netduma Fraser so did as was mentioned by @DARKNESS and couldn't get a game at all, so thought maybe the grey circles I was on top of in geofence were listen servers so closed game down completely, and put my location over north Italy ensuring I was covering a spot which had previously shown a server location. 

I then deleted all my blocked and allowed servers from my allow/deny list, just incase. Was away to take dog out so rebooted computer and router before the walk.

So after an hour walk with dog, came to give it a try and now its finding me a game, but again outwith the geofence!!

So just to re-iterate for this I done the following before starting game ;

Geo Latency - off

Ping Assist - 0,0

Strict Mode - on

Fast Search - off

Geofence moved to North Italy as shown

Steam Client opened, then game launched

You can see from the images that the grey circle, which was prviously a yellow triangle before it was included in the geofence, and all the yellow triangles. As the game found a match it then came up with a white circle with a tick (in Netherlands), it then dissapeared to be replaced with the white circle and controller icon as the game started and the ping stabilisation done its work, which is all good but I should not have been in that lobby with it connecting me outwith of the geofence.

Guidance appreciatted  

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2 hours ago, Netduma Fraser said:

You've got an older version, I've sent you the newest that has Geo-Filter improvements .23, do a factory reset once you've installed it and see if it is any better please

So @Netduma Fraser I upgraded the firmware as per your guidance.

Redone the settings as mentioned previuosly by Darkness ;

4 hours ago, FallenGhoul said:

Geo Latency - off

Ping Assist - 0,0

Strict Mode - on

Fast Search - off

and still getting games outwith the geofence, I enlarged it, as shown in image to catch more servers but it still went to the one in Netherlands, started off as you can see with a tick then the controller icon.

Thoughts?

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Firstly Happy New Year @Netduma Fraser and the full team, hope you all aint feeling to rough today and heres to a great 2024 to you all.

Just thought I would update this thread;

So I factory reset the router, and strangely i decided to power down the PC and even disconect the power from it (highly unlikely disconnecting power had any effect on below lol) and then went through the set up again.

Put all the previous recomendations back in place and left for 10 mins

Opened up steam and launched The Finals

Searched for a game and started finding games only within the Geofilter....and have to say the hit reg and smoothness was A+

Then out of the blue it wouldnt find me a game within the Geofilter, would go to join a server outwith and then kick me (which is correct) so was delighted with that, but after searching for a good while for a game it suddenly connected me to the Netherlands again, gameplay didnt feel as crisp as the games within the Geofilter!

I decided to add that to the deny list and then wait 15mins and look again, but straight back to the same server (know that a server could have many connections) but what got me was I pulled out of game, left it running at game menu, to get ready for New Year and when I came back it had all the servers showing, but the Netherlands one had a tick on it (see pic)

Does that mean no matter what if it cant find me a game within Geo then it will put me to that server??

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  • Administrators

That tick indicates it's an allowed server, do you have any servers in your allow list at all? No it shouldn't get you in a game at all if it doesn't adhere to your settings

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58 minutes ago, Netduma Fraser said:

That tick indicates it's an allowed server, do you have any servers in your allow list at all? No it shouldn't get you in a game at all if it doesn't adhere to your settings

Hey @Netduma Fraser, there is no allowed servers in my allow/deny list, list has 1 deny server in it and thats it.

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2 hours ago, Netduma Fraser said:

Okay so it's possible it has been incorrectly whitelisted, could you provide the ID of that server so we can take a look?

Not sure if this is the details;

Connection type - Peer

Server ID - 9XKJTR

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That's it thank you, I'll have the team check it. Did the ID stay the same from when it had the tick to when it went red? As servers are in clusters it may have been a different one

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20 minutes ago, Netduma Fraser said:

That's it thank you, I'll have the team check it. Did the ID stay the same from when it had the tick to when it went red? As servers are in clusters it may have been a different one

I'll be honest mate by time I went to take the pic it had moved onto the red console icon.

I've added it to the deny list so if it comes up again it will be interesting to see if i get put back on it, or do you want me to remove it from the allow/deny list and try capture it if I get it again?

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