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NEtduma R3 Problems


pyroass
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no. that's false. it's imposible to be like this.
let's take this case.
1)if i play on Greece server, my ping in game is around 80ms. on the router it's showing 19.
2)If i play on Poland server, my ping in game is around 36ms. on the router it's showing 19.
3)if i play on German server, my ping in game is around 32. on the router it's showing 19.

What you descibe it's not my case.

I'm speaking with all the setting off.

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45 minutes ago, pyroass said:

no. that's false. it's imposible to be like this.
let's take this case.
1)if i play on Greece server, my ping in game is around 80ms. on the router it's showing 19.
2)If i play on Poland server, my ping in game is around 36ms. on the router it's showing 19.
3)if i play on German server, my ping in game is around 32. on the router it's showing 19.

What you descibe it's not my case.

I'm speaking with all the setting off.

2 & 3 will definitely be the processing delay, 1 it's possible it's processing delay if the server is severely under load, otherwise you could be connecting to a relay server which we'd need to look at

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27 minutes ago, pyroass said:

should not be the same delay between both servers? the game is the same:-?

No it won't be the same, each server may have different capacities, a different amount of players on it at that time for example. The difference in ping you're seeing on 2 & 3 is good - pretty low actually so you should have a good experience on them. Its when it gets higher than a difference of around 30 ms that you could see degradation in game quality and that's a good time to try another server.

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2 hours ago, pyroass said:

i don't have a good experience because i have an issue with the ping. it's fluctuating a lot..

Use Steady Ping then as that's what it's made for and it should smooth it out - the ping will be slightly higher but stable

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Play directly connected to your modem, do you still get fluctuations? If so it will be inherent within your connection. If not then you'll likely need to fine tune SmartBOOST/Congestion Control

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Use this guide to test while saturating the connection with downloads https://support.netduma.com/support/solutions/articles/16000074717-how-to-test-your-internet-ping It's best to start with a high value for Congestion Control (set to Always), say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. See if you can get good results there.

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how to make it smoother? i already try everything. can we do it remotely? 
and also, you cannot say i'm good. i have packet loss. it's cleary show in the photo. I'm working in industry. this is not a good answer/way to say packet loss is good :D

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47 minutes ago, pyroass said:

how to make it smoother? i already try everything. can we do it remotely? 
and also, you cannot say i'm good. i have packet loss. it's cleary show in the photo. I'm working in industry. this is not a good answer/way to say packet loss is good :D

As I mentioned before by trying a percentage, looking at the test, trying, testing etc.

PingPlotter themselves say it's not a cause for concern https://www.pingman.com/kb/article/initial-hops-100-packet-loss-6.html

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40 minutes ago, pyroass said:

but i try already with different %. the issue on my side represent the ping fluctuation. 

So you've tried, 95, 85, 75, 65, 55 and combinations in between?

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if i set 80% as an example or any value when i'm back to this menu will be again on 100%. only for upload speed. 
PS: congestion should not be a problem. the only device on this network is the ps5 :D so should not be impacted by this value. + ea fc 24 should not consume more than some mb/match and my bw is around 600mbs+ constant

When will be the new FW ready? from what i understood should be early this week:)

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Sorry for the late reply, if you change it then wait about 10 seconds it should apply. If not all devices are connected to the R3 that could be causing you issues because the R3 can't control anything. Firmware still on track for this week.

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only my ps5 it's connected. the problem with geo filter still persist. after one match it's seems the geo filter not working anymore. i need to reboot the router again and again.

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another thing I notice is the download speed on wifi. even if I only have one device connected to the network at the time it doesn't go over 30mb download.

on cable it reaches somewhere around 550MB. 
With another router I get somewhere between 890-990MB download.

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