KGoogle Posted December 24, 2023 Share Posted December 24, 2023 Trying to log into the app and getting that error come up Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2023 Administrators Share Posted December 24, 2023 Uninstall the app then re-install it again and it should work Link to comment Share on other sites More sharing options...
KGoogle Posted December 24, 2023 Author Share Posted December 24, 2023 17 minutes ago, Netduma Fraser said: Uninstall the app then re-install it again and it should work Tried that twice still not working Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2023 Administrators Share Posted December 24, 2023 What router are you using? Link to comment Share on other sites More sharing options...
KGoogle Posted December 24, 2023 Author Share Posted December 24, 2023 22 minutes ago, Netduma Fraser said: What router are you using? R3 , app was working fine then randomly stopped Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2023 Administrators Share Posted December 24, 2023 Are you able to login and access the interface fine on a PC? Link to comment Share on other sites More sharing options...
KGoogle Posted December 24, 2023 Author Share Posted December 24, 2023 12 minutes ago, Netduma Fraser said: Are you able to login and access the interface fine on a PC? Will check and let you know Netduma Fraser 1 Link to comment Share on other sites More sharing options...
KGoogle Posted December 24, 2023 Author Share Posted December 24, 2023 1 hour ago, Netduma Fraser said: Are you able to login and access the interface fine on a PC? Webpage doesn’t load either Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2023 Administrators Share Posted December 24, 2023 What are you seeing when you try to access it via a PC? If you reboot the router does it work then? Link to comment Share on other sites More sharing options...
howley6 Posted January 1 Share Posted January 1 Hi Fraser, Also still having this issue. When i reboot the router it's all good but then shows up ther Error a day or two later and then I've to repeat the cycle. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 1 Administrators Share Posted January 1 Could you disable SmartBOOST from the > Settings menu and see if it happens again please? Link to comment Share on other sites More sharing options...
KGoogle Posted January 9 Author Share Posted January 9 Updating to .23 seems to have sorted this issue for me 👍 Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9 Administrators Share Posted January 9 That's great to hear, thanks for the update! Link to comment Share on other sites More sharing options...
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