need help EA FC 24 ping improuve with R3

[Netduma Fraser]

5 hours ago, SamT98 said:

Do you ever suffer with crazy heavy input delay? Here in the UK especially the London server it’s horrible night or day. How do you fix this?

Try my suggestions above please, experiment with steady ping on/off and fine tune Congestion Control

[Authentik06]

@Netduma FraserI did what you suggested and I had the worst experience since I received the router! I explain: 

Geo filter no longer works bug the game becomes heavy in the menu and in game I have disconnections every match
Here is a video that illustrates how I lose the connection while the opponent raged the game I had won the game but it disconnects me and it's frustrating 

Here is a video that illustrates how I lose the connection while the opponent raged the game I had won the game but it disconnected me and it's frustrating ping on the other hand when I had the functional geofilter the first time it went down to 34 in a server where I usually play at 42-45 but what's the point if I have disconnections every game

its should be like 2-5  sec after quiting the game by the opponent we count for me the win and change the menu in  the lobby but look whats here 

[Netduma Fraser]

Without the Geo-Filter enabled at all are you still experiencing disconnects?

[Authentik06]

Yes @Netduma Fraser

[Netduma Fraser]

Interesting, could you get the logs from the troubleshooting page when that happens please and also check direct to the modem on whether you get disconnects 

[SamT98]

On 1/6/2024 at 2:13 PM, Netduma Fraser said:

Try my suggestions above please, experiment with steady ping on/off and fine tune Congestion Control

Yup followed everything and works much better, thanks. When I let the router configure bufferbloat it set it at 99% yet when I done waveform tests I was still only getting B grade. I started at 75% for download and upload and ended up getting best results with 75% download and 87% upload. Got grade A+. Do you know why the software isn’t working properly to find optimum bufferbloat? 
 

[Netduma Fraser]

2 hours ago, SamT98 said:

Yup followed everything and works much better, thanks. When I let the router configure bufferbloat it set it at 99% yet when I done waveform tests I was still only getting B grade. I started at 75% for download and upload and ended up getting best results with 75% download and 87% upload. Got grade A+. Do you know why the software isn’t working properly to find optimum bufferbloat? 

Great to hear that! We'll be making improvements to it but assuming it is working correctly then it's advising what is best at that time, certain factors like time of day, ISP congestion etc could impact it. So if you're doing it at a quiet time of the day it could give a more conservative result.

[Authentik06]

3 hours ago, Netduma Fraser said:

Interesting, could you get the logs from the troubleshooting page when that happens please and also check direct to the modem on whether you get disconnects 

I’ll do it in few hours when I’m playing 

[Lyuboosik]

On 1/6/2024 at 12:33 AM, SamT98 said:

Do you ever suffer with crazy heavy input delay? Here in the UK especially the London server it’s horrible night or day. How do you fix this?

I have never had this... Every match I play, I have 0 complaints.

[Lyuboosik]

On 1/6/2024 at 7:56 AM, Authentik06 said:

@Netduma FraserI did what you suggested and I had the worst experience since I received the router! I explain: 

Geo filter no longer works bug the game becomes heavy in the menu and in game I have disconnections every match
Here is a video that illustrates how I lose the connection while the opponent raged the game I had won the game but it disconnects me and it's frustrating 

Here is a video that illustrates how I lose the connection while the opponent raged the game I had won the game but it disconnected me and it's frustrating ping on the other hand when I had the functional geofilter the first time it went down to 34 in a server where I usually play at 42-45 but what's the point if I have disconnections every game

its should be like 2-5  sec after quiting the game by the opponent we count for me the win and change the menu in  the lobby but look whats here 

 

I have had a similar issue like this in FIFA 23... it was on the xr500. It would start happening randomly, only way to fix it would be rebooting the xr500.

With the R3 I have never ran into this issue. Try rebooting router. Are you still having the jitter issues?

[Authentik06]

8 hours ago, Lyuboosik said:

I have had a similar issue like this in FIFA 23... it was on the xr500. It would start happening randomly, only way to fix it would be rebooting the xr500.

With the R3 I have never ran into this issue. Try rebooting router. Are you still having the jitter issues?

yes jitter till present but honestly when i connect to the swiss server the gameplay was great playing 40-55 ping but have enjoyed it no glitch’s no heavy gameplay  no disconnects some time the heavy comes from server surcharge 

waiting for amelioration in the new fixture release 

 

20 hours ago, Netduma Fraser said:

Interesting, could you get the logs from the troubleshooting page when that happens please and also check direct to the modem on whether you get disconnects 

I’ll do it in few hours when I’m playing 

[Authentik06]

have disconnected now this is the log @Netduma Fraser

R3_2024-01-08T14_32_32.748Z_logs.txt

[Netduma Fraser]

1 hour ago, Authentik06 said:

have disconnected now this is the log @Netduma Fraser

R3_2024-01-08T14_32_32.748Z_logs.txt 109.71 kB · 0 downloads

Great thanks, I'll pass that onto the team to have a look. Make sure to check whether you get it connected to the modem also.

[Netduma Jack B]

Hi @Authentik06What DumaOS version are you running? It should be in the top right corner when you open up the UI.

[Authentik06]

1 hour ago, Netduma Jack B said:

Hi @Authentik06What DumaOS version are you running? It should be in the top right corner when you open up the UI.

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