Press WPS doesn´t work

[Bueyako1]

The light is not lightning, Useless function.

[Netduma Fraser]

What device are you trying to connect to the router using WPS?

[Bueyako1]

1 hour ago, Netduma Fraser said:

What device are you trying to connect to the router using WPS?

A printer, so when I press the WPS, nothing happens

[Netduma Fraser]

On the printer has you pressed/started WPS as well?

[Bueyako1]

yes

[Netduma Fraser]

Okay I think that's probably something I'll need to pass onto the team to have a look at when they're back from the holidays. Are you able to connect the printer to the router via WiFi without WPS? What is the specific printer model? If you hold down the WPS button on the router for 5-10 seconds does that make a difference?

[Bueyako1]

1 hour ago, Netduma Fraser said:

Okay I think that's probably something I'll need to pass onto the team to have a look at when they're back from the holidays. Are you able to connect the printer to the router via WiFi without WPS? What is the specific printer model? If you hold down the WPS button on the router for 5-10 seconds does that make a difference?

Canon TR4600, nothing happens when I hold the wps more than 6-10 seconds, and yes, I’m able to connect via WIFI

[PharmDawgg]

Where do you access the wps function in the gui. I think it would be nice to be able toggle it on or off.  I don't think I have seen it.  Please let me know if anyone else knows where it is located. Thanks. 

[Netduma Fraser]

No way to enable/disable via the interface, I'll add a request for this and get the team to look into the issue on why it's not working as well

[Bueyako1]

23 hours ago, Netduma Fraser said:

No way to enable/disable via the interface, I'll add a request for this and get the team to look into the issue on why it's not working as well

Okay, I'm waiting for the resolution then.

[Bueyako1]

On 12/24/2023 at 7:12 PM, Netduma Fraser said:

No way to enable/disable via the interface, I'll add a request for this and get the team to look into the issue on why it's not working as well

Any news?

 

[PharmDawgg]

13 minutes ago, Bueyako1 said:

Any news?

 

Not yet. Netduma will be out of office until Tuesday. And with quite a few issues needing to be prioritized  I am unsure where exactly it is on their list. 

[Netduma Fraser]

As above, due to the holidays everyone has been off, they'll be back tomorrow and they'll start to look through everything and updates may start to come out in a few days time

[CODZ]

wps still doesn't work...🤦🏾🤦🏾

[Netduma Fraser]

3 minutes ago, CODZ said:

wps still doesn't work...🤦🏾🤦🏾

We haven't made an update to fix it but we will be. Apparently from what I've been told: If you keep trying it then it can work, our estimates are that it works about 70% of the time so if it doesn't work first time there is a good chance it'll work again. Otherwise, it's quite possible depending on the device you're trying to use that it may not be compatible with WPS on the router.

[CODZ]

was the recent update to the netduma R3 4.0.236 suppose to fix the issue?...because it didn't

[CODZ]

You said in your last post Netduma Fraser that "it works about 70% of the time....but it doesn't work at all...the wps light indicator on the router never comes on when i press or hold the button ...i have been doing this for awhile and it never works 🤦🏾

[Netduma Fraser]

14 hours ago, CODZ said:

was the recent update to the netduma R3 4.0.236 suppose to fix the issue?...because it didn't

No it wasn't, always check the change log of the update, if it's not mentioned then it wasn't added.

14 hours ago, CODZ said:

You said in your last post Netduma Fraser that "it works about 70% of the time....but it doesn't work at all...the wps light indicator on the router never comes on when i press or hold the button ...i have been doing this for awhile and it never works 🤦🏾

That's what I was told by the devs, I don't know think the light would need to come on for it to work but I will pass it on again for them to look into it more