Higher Base Ping

[x12Tyler]

Firstly I have steady ping off but the base pings to the servers are about 2-4ms higher then normal. For example the Georgia server usually gives me a ping between 14-16 max not it’s staying between 18-20. What could cause this?

[Klown]

i can second this statement. i also live in Georgia, and my normal base ping is 20, i now sit around 28-30. i am also curious if i am the only person having issues with the ping optimizer. it does not show any values and anytime i run the test it errors.

[x12Tyler]

If it’s that much higher are you sure you don’t have the steady ping option enabled? That will make it higher but for me I have it disabled and my ping still sits at 18-20 instead of the normal 14-16. It will test lower every now and then on the ping heat map and it will go down to like 15ms every now and then in game but goes right back up when it use to not ever go over 16ms and would average 14-16.

[x12Tyler]

I want to add my buddy that lives down the road also got an r3 and has the same issue

[Klown]

yeah i have steady ping off as well. not sure what the issue is with that. i think it may have something to do with the ping optimizer not working properly. and from what i have read on here you can adjust congestion control up and down to change your latency a small amount 

[Klown]

[x12Tyler]

The ping optimizer puts my sliders right back to 100% on mine but I’ve tried manually putting them to someone like 80% it don’t change anything. I think personally it’s something to do with steady ping trying to kick on when it’s disabled or something

[Klown]

you may be right i have also noticed that i get just under my subscribed speeds on this new router as well. like 100 or so

 

[Cobrinio]

i have also problem, disable everything cc, smartboost, steady ping, geo-letancy but problem continue...high ping plus unstable, with my isp i have better ping and lower than r3 i dont know what to do.

same setup with r2, dmz from isp modem to r3, static ip for r3 from my isp. lan 1 isp to r3 wan, everything connect to r3...

[x12Tyler]

I use the r3 straight up no other modems or routers, at this point I’m waiting on a reply from Frazier or someone cause it’s definitely caused by the the router itself, literally between 4-6 higher ping with the r3 compared to the xr500,r2, isp router itself, or the Asus Rog router. I’ve tried disabling everything as well. Then if you use steady ping on top of it which I do actually like so far you get an additional 7-to I’ve  seen it go as high as 30 more ping on top of the already 4-6 it’s getting. I’ve seen my ping try to go back to normal and goes to like 15ms but that don’t last long.

[Newfie]

17 minutes ago, x12Tyler said:

I use the r3 straight up no other modems or routers, at this point I’m waiting on a reply from Frazier or someone cause it’s definitely caused by the the router itself, literally between 4-6 higher ping with the r3 compared to the xr500,r2, isp router itself, or the Asus Rog router. I’ve tried disabling everything as well. Then if you use steady ping on top of it which I do actually like so far you get an additional 7-to I’ve  seen it go as high as 30 more ping on top of the already 4-6 it’s getting. I’ve seen my ping try to go back to normal and goes to like 15ms but that don’t last long.

How have you checked it other than another router?

[x12Tyler]

I play call of duty about 5-10 hours a day and I geo specifically to 2-3 different servers. Quiet frankly I just know what the ping should be before I even checked through the router as it shows at all times in the top left corner of the game, the Georgia server is always 14-15ms with it going to16ms max every once and a while before going back to 15ms. The ping heatmap fluctuates from 14-21ms on the r3 if I click on the server and watch it it will average 17-20ms. In game top left or score board I’m hardly ever seeing it go 14-16 on the r3 it’s  staying between 18-21ms, there’s really no need to check it any other way, it’s the same way on my buddies as well.

[Newfie]

Just now, x12Tyler said:

I play call of duty about 5-10 hours a day and I geo specifically to 2-3 different servers. Quiet frankly I just know what the ping should be before I even checked through the router as it shows at all times in the top left corner of the game, the Georgia server is always 14-15ms with it going to16ms max every once and a while before going back to 15ms. The ping heatmap fluctuates from 14-21ms on the r3 if I click on the server and watch it it will average 17-20ms. In game top left or score board I’m hardly ever seeing it go 14-16 on the r3 it’s  staying between 18-21ms, there’s really no need to check it any other way, it’s the same way on my buddies as well.

Could you either run a ping cmd on both routers to compare the estimated base ping or use PingPlotter at the same target on both routers and take screen shots. 
 

with game servers it’s not so easy due to routing and it’s better to target for example Google and see what your base pin is like. You need to have no traffic when you test so we can see the results 

[x12Tyler]

I’ll run one off cmd when I wake up, could really care less what google pings are, it’s an obvious issue that I’m seeing multiple people have currently tbh how do I ping through cmd though?

[Newfie]

2 minutes ago, x12Tyler said:

Kn

The reason to check is you need to verify the results. A single sample test should always be checked ie. multiple data points to insure you have correct results.

 

 

[Netduma Fraser]

Possibly it could be just introducing a new router into your setup, some ISPs seem to take a little while to get settled when there is a new router. A good test would be to take the MAC address of your previous router and make the R3 use that instead. As well as dialing in your Congestion Control/SmartBOOST settings. If you're using WiFi instead of ethernet experiment with the channels/widths to find what works best for you. 

I've also provided a firmware via PM that may improve things.

[satinghostrider]

3 minutes ago, Netduma Fraser said:

Possibly it could be just introducing a new router into your setup, some ISPs seem to take a little while to get settled when there is a new router. A good test would be to take the MAC address of your previous router and make the R3 use that instead. As well as dialing in your Congestion Control/SmartBOOST settings. If you're using WiFi instead of ethernet experiment with the channels/widths to find what works best for you. 

I've also provided a firmware via PM that may improve things.

Please send me too Fraser. I dm you. Cheers buddy and thanks for the support despite Christmas eve. You guys are a dedicated bunch. 

[Netduma Fraser]

4 minutes ago, satinghostrider said:

Please send me too Fraser. I dm you. Cheers buddy and thanks for the support despite Christmas eve. You guys are a dedicated bunch. 

Sent. Thank you!

[x12Tyler]

8 hours ago, Netduma Fraser said:

Possibly it could be just introducing a new router into your setup, some ISPs seem to take a little while to get settled when there is a new router. A good test would be to take the MAC address of your previous router and make the R3 use that instead. As well as dialing in your Congestion Control/SmartBOOST settings. If you're using WiFi instead of ethernet experiment with the channels/widths to find what works best for you. 

I've also provided a firmware via PM that may improve things.

I’m not sure how to get the MAC address from the previous router or how to enter it in the r3 but I’ve used like 5 different routers and this has never happened, new firmware yields the same results. I’ve tried smart boost enabled and disabled, the ping optimizer puts my congestion control sliders both to 100% each time, I did try adjusting them to different sliders all the way down to 50% which also didn’t change anything. I’m not sure what running pingplotter is going to tell exactly but which server should I be testing?

[x12Tyler]

First screenshot is full r3 10 min test second is r3 on the left vs r2 on the right which even then you can see a clear difference. I messed around with the qos sliders since ping optimizer puts them at 100 and it was still just as bad or even worst on the r3.

[x12Tyler]

Left r3 22 ping for Georgia server, right 14ms. This does vary on the r3 could be 14ms one second(very unlikely) then be 18 the next all the way up to 22ms. The r2, or any other router in game stays at usually 14-15 on average. I have changed the max address of the r3 to the same as my r2 at this point as well.

[Netduma Fraser]

Could you disable IPv6 in LAN/WAN then test again please? For Heatmap I believe the R3 is using a more up to date cloud than the R2 which would make sense why the pings are different there

[x12Tyler]

13 minutes ago, Netduma Fraser said:

Could you disable IPv6 in LAN/WAN then test again please? For Heatmap I believe the R3 is using a more up to date cloud than the R2 which would make sense why the pings are different there

Disabled now my wifi wont work even when I enabled it back(Started working again took like 5 minutes though for some reason.). It isn't just about the ping heatmap showing higher. The ping heatmap is 100% matching up to what my in game pings are doing as well. This isn't just occurring for me either.

[Deasha]

I’ve noticed the same happening as well, my R2 in game ping sat around 15ms and the ping heat map showed 15ms. The R3 is showing around 19ms on heatmap and 19ms in game on my Xbox series X  

[x12Tyler]

1 hour ago, Netduma Fraser said:

Could you disable IPv6 in LAN/WAN then test again please? For Heatmap I believe the R3 is using a more up to date cloud than the R2 which would make sense why the pings are different there

I want to add that the steady ping option is making my ping like 40ms most of the time on a supposed to be 14-15ms server? Is it supposed to be that much higher? Not as big a deal I would like the issue with the base ping fixed some how.