Quinny123 Posted December 23, 2023 Share Posted December 23, 2023 Hi guys, I have fibre heros internet installed. I have my R3 delivered today and set it up by its self can’t connect to the internet so connected it to my providers ISP through Ethernet. On the DumaOS app showing the port has 1GB internet but still can’t seem to connect. Gone into the WAN settings on DumaOS and what do I need to put in the VLAN ID box? many thanks! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2023 Administrators Share Posted December 23, 2023 Do you know if you need VLAN for a connection or PPPoE? Best to check the ISP modem/router to see what settings it is using and then you can mirror this on the R3 Link to comment Share on other sites More sharing options...
Quinny123 Posted December 23, 2023 Author Share Posted December 23, 2023 49 minutes ago, Netduma Fraser said: Do you know if you need VLAN for a connection or PPPoE? Best to check the ISP modem/router to see what settings it is using and then you can mirror this on the R3 It says on connection type that I use DHCP, but I know pay extra for a static IP. Guessing try PPPoE first?… Link to comment Share on other sites More sharing options...
Quinny123 Posted December 23, 2023 Author Share Posted December 23, 2023 looking more into this I would need an VLAN for a connection Link to comment Share on other sites More sharing options...
Quinny123 Posted December 23, 2023 Author Share Posted December 23, 2023 I was able to update the R3 to latest firmware and everything seems to running smoothly now 😀 DOGGAVELI 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2023 Administrators Share Posted December 23, 2023 That's great to hear, thanks for the update! DOGGAVELI and Quinny123 1 1 Link to comment Share on other sites More sharing options...
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