Cannot download firmware

[LordofBiggles]

Hi - currently on firmware 4.0.19, router is saying update available, but won't download 4.0.20 and the update fails every time. Any particular reason anyone can think of?

Cheers

[PharmDawgg]

If you haven't already tried this - try rebooting the router.  I always reboot my Netduma router prior to proceeding with an update. It seems to make things proceed more smoothly.  Then once you return to the router's interface see if you can get the update to proceed. 

Would also recommend factory resetting your router after you update ( Settings>Troubleshooting>Factory Reset).

Thanks.

[Netduma Fraser]

As above, reboot the router then do the upgrade and it should work fine

[LordofBiggles]

Sorted - thanks both

[Netduma Fraser]

Great to hear that, thanks for the update!