Teffan Posted December 19, 2023 Share Posted December 19, 2023 I am on BT 900mb FTTP and can only seem to use the full speed of my connection with SmartBOOST turned off. Is there a way to change how much restriction the smartcontrol places on traffic? I previously used the Nighthawk XR1000V2 and had QOS enabled on there and it wouldn't throttle traffic unless there was other traffic to priorities? Example: R3 SmartBOOST turned on - Steam is downloading a game at 55Mb/s with no other network traffic happening. R3 SmartBOOST turned off - Steam is downloading a game at 90Mb/s with no other network traffic happening. XR1000V2 QOS turned on - Steam is downloading a game at 98Mb/s with no other network traffic happening. Any help would be apreciated! Disrek 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2023 Administrators Share Posted December 19, 2023 What are the SmartBOOST priorities you have enabled? If you disable those rather than disabling SmartBOOST entirely what do you get? Link to comment Share on other sites More sharing options...
Teffan Posted December 19, 2023 Author Share Posted December 19, 2023 Removed all the priorities and with SmartBOOST still enabled it's capping at 55Mb/s. The same seems to be true for just doing a speed test via speedtest.net. There is about 500mbps with it turned on and about 800mbps with it turned off Link to comment Share on other sites More sharing options...
Teffan Posted December 19, 2023 Author Share Posted December 19, 2023 Weirdly I am also loosing about 100mbps in just a difference between the XR1000V2 and the R3. Disrek 1 Link to comment Share on other sites More sharing options...
Teffan Posted December 20, 2023 Author Share Posted December 20, 2023 @Netduma Fraser I am guessing this is something I can't solve myself? Just want to make sure I am not doing something stupid or should be doing something that is obvious. For the time being I have gone back on the XR1000V2 as the R3 just seems to cut the download speed in half with smartboost and with it turned off it still seems to cut the speed by about 15%. I have attached some tests to show you. Disrek and AsNCo 2 Link to comment Share on other sites More sharing options...
Teffan Posted December 23, 2023 Author Share Posted December 23, 2023 Would appreciate some for of guidance on this if possible. I know you guys are being hounded for support at the moment and I am trying to be patient. To help simplify things, I just wanting to know if there is a setting I can change to get the full speed of my 900mb connecting. If not, is it something firmware uppdates will fix? If it helps the router is connected via PPPoE. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2023 Administrators Share Posted December 23, 2023 Sorry for the late reply, with so many topics some can get lost, thanks for the prompt. Could you provide a screenshot of how you have Congestion Control setup in Ping Optimizer > Advanced? How is the BT Hub setup for the R3 and are ALL devices connected to the R3? Link to comment Share on other sites More sharing options...
Teffan Posted December 23, 2023 Author Share Posted December 23, 2023 No problem, fully understand you guys are super busy with all this at the moment! The above is based on the speed test results in dumaos. It is worth me metioning that I have also tried this with Auto Congestion Control and also manually over riding the speed test results to say my connection is 900/100. When I do this, it seems to ignore that information. It weirdly only seems to operate at the levels I always get when running a speed test from DumaOS. These are some notes I have found so far: SmartBOOST on DumaOS speed test reads as above or quite often lower External speed tests are extremely similar SmartBOOST on with no priorities everything stays the same SmartBOOST off DumaOS speed test stays like the provided picture speeds External speed tests are far higher as you can see from the wave form, goes up by about 200mbps Also as stated the fastest I have managed to get on the R3 with any settings is about 150mb less than my XR Currently I have a cat 6 plugged into the wall box for BT fibre and thats plugged directly into the wan port on the R3 connecting via PPPoE, then any device is either plugged directly into LAN ports or connected on speperated bands for WiFi (I have also tried merged and no difference for wifi) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2023 Administrators Share Posted December 23, 2023 Ah, I think I may know the reason, Speed Test Bypass may not work with that site, could you use speedtest.net instead (we know this definitely works) and see whether you then get the full speeds as expected with SmartBOOST enabled? Link to comment Share on other sites More sharing options...
Teffan Posted December 23, 2023 Author Share Posted December 23, 2023 I have been testing there as well. Image below Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2023 Administrators Share Posted December 23, 2023 Remove any priorities, activities and devices, any reservations you may have done as well then test again please. Also are you using Simple or Advanced SmartBOOST and does it make a difference to the speeds which is enabled? Link to comment Share on other sites More sharing options...
Teffan Posted December 24, 2023 Author Share Posted December 24, 2023 Still get the same results. I have been using simple smartboost but have tested on both (both with priorities and without) and still get the same results Link to comment Share on other sites More sharing options...
AsNCo Posted December 24, 2023 Share Posted December 24, 2023 Can I also clarify, other than Speedtest Bypass, does it mean my game downloads and all will be capped to the Congestion Control settings? Is there any way to turn it off like Auto-Enable on the R2? Because based on the Bufferbloat test, even with Low Latency-Only, it seems to limit my download and upload even when there's no game being played. Unlike on the R2 where the CC limit is only applied when there's a multiplayer game. Is this as intended or a bug too? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2023 Administrators Share Posted December 24, 2023 18 hours ago, Teffan said: Still get the same results. I have been using simple smartboost but have tested on both (both with priorities and without) and still get the same results Could you disable IPv6 in WAN/LAN and try again please? Saw someone had a similar issue and that was the cause. 18 hours ago, AsNCo said: Can I also clarify, other than Speedtest Bypass, does it mean my game downloads and all will be capped to the Congestion Control settings? Is there any way to turn it off like Auto-Enable on the R2? Because based on the Bufferbloat test, even with Low Latency-Only, it seems to limit my download and upload even when there's no game being played. Unlike on the R2 where the CC limit is only applied when there's a multiplayer game. Is this as intended or a bug too? They would yes. You can set the sliders to 100% and that will effectively disable it. It's not necessarily just gaming but low latency traffic, as it mentions it can have some unusual results AsNCo 1 Link to comment Share on other sites More sharing options...
Teffan Posted December 24, 2023 Author Share Posted December 24, 2023 Turned off IPv6 and went through the setting variations from before and got the same result where smartboost was restricting the speed Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2023 Administrators Share Posted December 24, 2023 Apologies, you mentioned it before and just re-reading it now I see the issue, it's PPPoE, you're actually getting higher than we expected. Faster speeds with PPPoE is something we'll be looking into. I suspect if you use the BT Hub to handle PPPoE and then connect the R3 to it you will see much higher speeds. Link to comment Share on other sites More sharing options...
Teffan Posted January 2 Author Share Posted January 2 Sorry, not been able to get around to doing this until now. Wanted to let you know the feedback! I have put the SH2 in front of the R3 and put the R3 in the SH2 DMZ and the speeds are at full now. Not only am I getting full speed with SmartBOOST turned off, I am also getting full speed with SmartBOOST turned on. What ever the firmware/R3 is doing to handle PPPoE is clearly going funky somewhere! It also turns out I am going to have my hand forced to use the SH2 anyway because BT are forcing digital voice at my property... yey. Thanks for all your help while in the busy release period! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 2 Administrators Share Posted January 2 Ah well that's great to hear, maybe that speeds with PPPoE are better than we initially thought. You're very welcome! Link to comment Share on other sites More sharing options...
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