KGoogle Posted December 19, 2023 Share Posted December 19, 2023 Just received my R3 connected it to my virgin hub 5 which is in modem mode but start of the duma os setup it’s saying no internet connection? Link to comment Share on other sites More sharing options...
KGoogle Posted December 19, 2023 Author Share Posted December 19, 2023 Managed to get internet connection but now stuck on waiting for dumaos to load Link to comment Share on other sites More sharing options...
skschatzman Posted December 19, 2023 Share Posted December 19, 2023 I had all kinds of issues as well. The one thing that helped me was to let the router boot up first, then plug in the modem. Had similar issues with the XR500 and this fixed it. Link to comment Share on other sites More sharing options...
liluziflirtttt Posted December 19, 2023 Share Posted December 19, 2023 51 minutes ago, KGoogle said: Managed to get internet connection but now stuck on waiting for dumaos to load I’ve been having this issue as well since yesterday when I received the router, you’ll have wait for fraser to help you out Link to comment Share on other sites More sharing options...
KGoogle Posted December 19, 2023 Author Share Posted December 19, 2023 Just now, liluziflirtttt said: I’ve been having this issue as well since yesterday when I received the router, you’ll have wait for fraser to help you out It sorted itself out closed chrome retried and it worked , all set up now Link to comment Share on other sites More sharing options...
liluziflirtttt Posted December 19, 2023 Share Posted December 19, 2023 5 minutes ago, KGoogle said: It sorted itself out closed chrome retried and it worked , all set up now Awesome, unfortunately for me I’m stuck on DumaOS loading screen Link to comment Share on other sites More sharing options...
KGoogle Posted December 19, 2023 Author Share Posted December 19, 2023 30 minutes ago, liluziflirtttt said: Awesome, unfortunately for me I’m stuck on DumaOS loading screen Are you on the latest firmware ? Link to comment Share on other sites More sharing options...
liluziflirtttt Posted December 19, 2023 Share Posted December 19, 2023 28 minutes ago, KGoogle said: Are you on the latest firmware ? Is there a new firmware for it already? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2023 Administrators Share Posted December 19, 2023 1 hour ago, liluziflirtttt said: Awesome, unfortunately for me I’m stuck on DumaOS loading screen I sent you a PM for this and you said it worked, did you factory reset and stuck in the wizard again or is it an issue on a different page? Link to comment Share on other sites More sharing options...
liluziflirtttt Posted December 19, 2023 Share Posted December 19, 2023 2 minutes ago, Netduma Fraser said: I sent you a PM for this and you said it worked, did you factory reset and stuck in the wizard again or is it an issue on a different page? Yes, it worked yesterday, and now today unable to get into the interface after entering my login credentials. Once I enter the login credentials, I get the dumaos loading screen & then DumaOS is taking a while to load Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2023 Administrators Share Posted December 19, 2023 59 minutes ago, liluziflirtttt said: Yes, it worked yesterday, and now today unable to get into the interface after entering my login credentials. Once I enter the login credentials, I get the dumaos loading screen & then DumaOS is taking a while to load Were there any specific settings you changed after you were able to login yesterday? If you reboot the router and wait 4 minutes can you access then? Link to comment Share on other sites More sharing options...
liluziflirtttt Posted December 19, 2023 Share Posted December 19, 2023 6 hours ago, Netduma Fraser said: Were there any specific settings you changed after you were able to login yesterday? If you reboot the router and wait 4 minutes can you access then? The only thing I changed was the password for wifi Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 20, 2023 Administrators Share Posted December 20, 2023 Okay thanks and did the reboot work? Link to comment Share on other sites More sharing options...
liluziflirtttt Posted December 20, 2023 Share Posted December 20, 2023 1 hour ago, Netduma Fraser said: Okay thanks and did the reboot work? Yes Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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