App doesn’t work after update

[Eyezicks]

Any news on a fix.

[Netduma Fraser]

4 hours ago, Eyezicks said:

Any news on a fix.

The team have only just returned from the holidays so will take some time, as soon as it's available it'll be on the app store so keep a look out there.

[Eyezicks]

Do you have an eta on app fix

[Netduma Fraser]

We don't give out any ETAs but keep an eye on the app store, as soon as its available it will show there

[Eyezicks]

Check App Store everyday been over a month. the app hasn’t worked.still no update.

[melik]

they are on holiday they are on holiday

[Eyezicks]

1 minute ago, melik said:

they are on holiday they are on holiday

Well I’m in the US and holidays are over you get one day for Christmas and one for new years and you back to work. I don’t know what kind of holiday you get. 

[Netduma Fraser]

We're having trouble reproducing the issue which of course makes it hard to fix but we're working on it.

[Hullsgaming]

Still not working 

[Netduma Fraser]

14 hours ago, Hullsgaming said:

Still not working 

Yes it's what I mentioned above

[Eyezicks]

Apps been down for 2 months can we get an update or is the app no longer going to support the XR1000

[Netduma Fraser]

1 hour ago, Eyezicks said:

Apps been down for 2 months can we get an update or is the app no longer going to support the XR1000

I don't have any new information currently, it is/will support the XR1000

[Eyezicks]

Do you have any options we can try to get this to work any beta programs software updates for the xr1000 to try and get this thing working again or able to revert it back to the previous version that worked

[Netduma Fraser]

We've got some fixes coming for this in the next update (hopefully!), so won't be long for that update, perhaps sometime next week

[ryekye]

10 hours ago, Netduma Fraser said:

We've got some fixes coming for this in the next update (hopefully!), so won't be long for that update, perhaps sometime next week

Hopefully