Administrators Netduma Fraser Posted December 17, 2023 Administrators Share Posted December 17, 2023 Okay thank you, I'll speak to the team to see if they have any suggestions, otherwise we'll see if we can reproduce and find the issue to fix Link to comment Share on other sites More sharing options...
Westy147 Posted December 17, 2023 Author Share Posted December 17, 2023 Thanks very much where do I look to stay updated was looking forward to using it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2023 Administrators Share Posted December 17, 2023 I've included the link to this topic in the bug report so once that's been looked at and commented on I can update you. Most likely though we'll get a new firmware ready and I can give it to you to try. Fairypusher and Westy147 2 Link to comment Share on other sites More sharing options...
clarkjo Posted December 17, 2023 Share Posted December 17, 2023 17 hours ago, Netduma Fraser said: Make your Geo-Filter settings then reboot the PC, does it work as expected after that? Tried that, and now it just queues forever. I disabled geo-latency, ping assist, i have strict mode on, I tried with both fast search on and off, and I restarted both steam and my PC. Weird thing is the first time I cancel queue after waiting for a while, it only then pops up on the map. But if I requeue, then it no longer searches at all. I don't know what's wrong with it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2023 Administrators Share Posted December 17, 2023 1 hour ago, clarkjo said: Tried that, and now it just queues forever. I disabled geo-latency, ping assist, i have strict mode on, I tried with both fast search on and off, and I restarted both steam and my PC. Weird thing is the first time I cancel queue after waiting for a while, it only then pops up on the map. But if I requeue, then it no longer searches at all. I don't know what's wrong with it Sounds like you may have your radius too strict, how big is it? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 20, 2023 Administrators Share Posted December 20, 2023 The devs would like to organize a remote session to take a look at this issue with you further tomorrow, please follow these instructions: Download Anydesk from here: https://anydesk.com/en-gb/downloads/windows Ensure you are connected to the R3 and on the router interface and are able to attempt game searches at the same time at the session Let us know here when you're ready tomorrow Me or dev will ask you to PM them the Anydesk ID at the top of the program Link to comment Share on other sites More sharing options...
Westy147 Posted December 20, 2023 Author Share Posted December 20, 2023 Will be available from 5pm GMT Will sort this tomorrow thanks for the update Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Westy147 Posted December 21, 2023 Author Share Posted December 21, 2023 Are you available now? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Tom Posted December 21, 2023 Netduma Staff Share Posted December 21, 2023 Hi Westy, I'm available now to look into your issue. Please DM me your Anydesk ID whenever you're ready. Link to comment Share on other sites More sharing options...
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