Geo filter

[Netduma Fraser]

Okay thank you, I'll speak to the team to see if they have any suggestions, otherwise we'll see if we can reproduce and find the issue to fix

[Westy147]

Thanks very much where do I look to stay updated was looking forward to using it 

[Netduma Fraser]

I've included the link to this topic in the bug report so once that's been looked at and commented on I can update you. Most likely though we'll get a new firmware ready and I can give it to you to try.

[clarkjo]

17 hours ago, Netduma Fraser said:

Make your Geo-Filter settings then reboot the PC, does it work as expected after that?

Tried that, and now it just queues forever. I disabled geo-latency, ping assist, i have strict mode on, I tried with both fast search on and off, and I restarted both steam and my PC. Weird thing is the first time I cancel queue after waiting for a while, it only then pops up on the map. But if I requeue, then it no longer searches at all. I don't know what's wrong with it

[Netduma Fraser]

1 hour ago, clarkjo said:

Tried that, and now it just queues forever. I disabled geo-latency, ping assist, i have strict mode on, I tried with both fast search on and off, and I restarted both steam and my PC. Weird thing is the first time I cancel queue after waiting for a while, it only then pops up on the map. But if I requeue, then it no longer searches at all. I don't know what's wrong with it

Sounds like you may have your radius too strict, how big is it? 

[Netduma Fraser]

The devs would like to organize a remote session to take a look at this issue with you further tomorrow, please follow these instructions:

1. Download Anydesk from here: https://anydesk.com/en-gb/downloads/windows
2. Ensure you are connected to the R3 and on the router interface and are able to attempt game searches at the same time at the session
3. Let us know here when you're ready tomorrow
4. Me or dev will ask you to PM them the Anydesk ID at the top of the program

[Westy147]

Will be available from 5pm GMT Will sort this tomorrow thanks for the update 

[Westy147]

Are you available now?

[Netduma Tom]

Hi Westy,

I'm available now to look into your issue. Please DM me your Anydesk ID whenever you're ready.