Mullac Posted December 10, 2023 Posted December 10, 2023 I own an XR1000v2 and am connected to my nighthawk network on my mobile and it keeps doing this. I've had no issues with connecting via the web browser and have tried changing my password which didn't work. Firmwear version: 1.1.0.16_2.1.25 Can someone please assist me with this issue?
Administrators Netduma Fraser Posted December 10, 2023 Administrators Posted December 10, 2023 Instead of allowing it to auto select the router, specifically choose the Nighthawk option and see if you can then login please
Mullac Posted December 10, 2023 Author Posted December 10, 2023 Yeah I’ve tried this and still experiencing the same issue.
Administrators Netduma Fraser Posted December 10, 2023 Administrators Posted December 10, 2023 Has it ever worked for you? If not it might be because it's not on DumaOS 3.3 yet (coming soon), I'll check with the team if that is the cause
Mullac Posted December 10, 2023 Author Posted December 10, 2023 It did the first couple of logins, I’ve tried everything I think off to troubleshoot it. Yes thank you for that, its driving me mad haha!
ryekye Posted December 10, 2023 Posted December 10, 2023 23 minutes ago, Netduma Fraser said: Has it ever worked for you? If not it might be because it's not on DumaOS 3.3 yet (coming soon), I'll check with the team if that is the cause I get disconnected from app alot with xr1000 it's crazy that's y I can't wait to test 3.3 on xr1000 I'm probably gonna use xr500 with xr1000 in ap mode till 3.3 drops on xr1000
Administrators Netduma Fraser Posted December 10, 2023 Administrators Posted December 10, 2023 42 minutes ago, Mullac said: It did the first couple of logins, I’ve tried everything I think off to troubleshoot it. Yes thank you for that, its driving me mad haha! Did it work until an app update by any chance? No worries! 20 minutes ago, ryekye said: I get disconnected from app alot with xr1000 it's crazy that's y I can't wait to test 3.3 on xr1000 I'm probably gonna use xr500 with xr1000 in ap mode till 3.3 drops on xr1000 Do you get an error when you get disconnected? Good choice!
ryekye Posted December 10, 2023 Posted December 10, 2023 22 minutes ago, Netduma Fraser said: Did it work until an app update by any chance? No worries! Do you get an error when you get disconnected? Good choice! No
Administrators Netduma Fraser Posted December 10, 2023 Administrators Posted December 10, 2023 54 minutes ago, ryekye said: No Is the wifi disconnecting, even just briefly? How long is the app open before it disconnects?
ryekye Posted December 10, 2023 Posted December 10, 2023 5 minutes ago, Netduma Fraser said: Is the wifi disconnecting, even just briefly? How long is the app open before it disconnects? Not that I kno of and almost always does it I've even reset before and still continues I have no idea why so I don't know what else to do but wait for 3.3 on xr1000
Administrators Netduma Fraser Posted December 11, 2023 Administrators Posted December 11, 2023 10 minutes ago, ryekye said: Not that I kno of and almost always does it I've even reset before and still continues I have no idea why so I don't know what else to do but wait for 3.3 on xr1000 If you're keeping the app open for a long time it could be timing out because you need to authenticate again which makes sense - NG set the timeout
ryekye Posted December 11, 2023 Posted December 11, 2023 4 hours ago, Netduma Fraser said: If you're keeping the app open for a long time it could be timing out because you need to authenticate again which makes sense - NG set the timeout Ok true! I'll see what happens Netduma Fraser 1
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