DumaOS 4 for R2 please...

[Bernard]

Hello team,

I bought an R2 since a year+ and after an enthusiasm first month discovering the DumaOS features I went from disappointment to disappointment. 🤷🏻‍♂️

Reseted it several times, updated firmware, etc... It is now at least 6 month that, while the router is working, I can't access anything on the dashboard and I'm done reseting the unit again and again. (all info are lost, no backup).

I started to think about leaving the Netduma family but saw the announcement of a version 4 for DumaOS that should be proposed for the R2.

Is there any ETA ?
Will there be some kind of exchange program or a loyal customer discount ?

[Netduma Fraser]

The launch discount is for our existing customers essentially to allow them to upgrade at a cheaper price, there isn't an exchange program or discount outside of that. 

No ETA at the moment but DumaOS 4 will be coming to the R2. I'd suggest signing up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ it may be more stable for you and you'd also get to try Smart QoS.

[Bernard]

On 11/24/2023 at 5:23 PM, Netduma Fraser said:

The launch discount is for our existing customers essentially to allow them to upgrade at a cheaper price, there isn't an exchange program or discount outside of that. 

No ETA at the moment but DumaOS 4 will be coming to the R2. I'd suggest signing up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ it may be more stable for you and you'd also get to try Smart QoS.

Great please send me the discount code in private, I can't find it.
Thanks

[madZEED]

I have same experience. R2 is badly optimised, it disconnects randomly, also best features are not updated correctly like ping heatmap. Now I use it connected on ROG router just when I need geo filter. R3 looks good, but after this experience I will skip.

[Netduma Fraser]

7 hours ago, Bernard said:

Great please send me the discount code in private, I can't find it.
Thanks

It's not a code, it's a public discount, go on Netduma.com:
 

5 hours ago, madZEED said:

I have same experience. R2 is badly optimised, it disconnects randomly, also best features are not updated correctly like ping heatmap. Now I use it connected on ROG router just when I need geo filter. R3 looks good, but after this experience I will skip.

If you make a topic we can help with your issues.

[madZEED]

On 11/29/2023 at 4:07 PM, Netduma Fraser said:

It's not a code, it's a public discount, go on Netduma.com:
 

If you make a topic we can help with your issues.

I tried everything, it's not capable to be main router on bigger network.Also saw same problems on other topics, all work few days then randomly disconnect and there is no way to make it work except factory reset. On ROG AX-6000 all works perfectly, also R2 connected on gaming port. I hope new R3 should be better optimised and without elementary issues.

[Netduma Fraser]

16 minutes ago, madZEED said:

I tried everything, it's not capable to be main router on bigger network.Also saw same problems on other topics, all work few days then randomly disconnect and there is no way to make it work except factory reset. On ROG AX-6000 all works perfectly, also R2 connected on gaming port. I hope new R3 should be better optimised and without elementary issues.

If you make a new topic for your issue I'm sure we can get it resolved