“Server Disconnected” MW2

[Netduma Fraser]

Without the VPN enabled could you do a Connection Benchmark test and post a screenshot of the results please?

Also do a Ping Heatmap ping of the game and provide a screenshot of the results please.

[xxmiraclesxx]

Here you are 

[Netduma Fraser]

Could you resync the cloud from the Device Manager and Geo-Filter please then try again and also provide a screenshot of your System Information page please?

[xxmiraclesxx]

Both reset, Still can’t login to mw2 

[Netduma Fraser]

Could you download the log from the  icon on the log panel please after you have reproduced the error and attach it here please?

[xxmiraclesxx]

log-1698429121617.txt

[Netduma Fraser]

Have you definitely disabled QoS fully from the menu? As I can't see anything else in the log that could be affecting it.

Sign up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ and we'll get you on that to see if that resolves it.

 

[xxmiraclesxx]

Just signed up, and yeah the QoS is still disabled from the drop down menu

[Netduma Fraser]

Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

After you go through the Setup after the upgrade do a factory reset as it is a big change. 

QoS can be found here: http://192.168.77.1/dumaweb/#smartqos on the new firmware

[xxmiraclesxx]

Still the same issue after updating and factory reset with and without turning QoS off. 

log-1698437026068.txt

[Netduma Fraser]

In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to the Xbox with a number between .2 & .49, apply. Unplug your modem for 10 minutes if you can, plug in, wait 2 minutes, then reboot the R2 from the interface, wait 4 minutes and see if it then works please.

[xxmiraclesxx]

Changed all that, issue still there

[Netduma Fraser]

It really doesn't make much sense, there should be nothing blocking it at all. Does it prevent you connecting on both WiFi and ethernet?

[xxmiraclesxx]

So I can connect both Wifi and ethernet, just can't access cod currently without VPN.  When I changed the DHCP range for the Xbox it wouldn't let me even find the router for it.  But when it's hardwired in normally it doesn't seem to have the issue.  Just the PC with cod but NordVPN seems to be able to fix that to where I can play it and connect to servers within my area instead of when I set the VPN up on the router that tried to connect me to 200 ping servers.

[Netduma Fraser]

The only reason a VPN would have worked I would have thought is if you have a ban which you can't have if it's working direct to the modem. I'll have to ask someone else and see if they have any ideas.

[xxmiraclesxx]

Yeah that's why I was confused the VPN worked as well.  Normally when I can't connect to something the VPN being on is the issue not it being off