Stuck asking for serial number

[BSilverthorn]

Any other url to get in vs this factory reset. I kept getting sent back to this, even after success of new password and security questions: I have gone thru this 3 times. I loath this screen when it happens, would like nothing more to disable it. I under stand the security behind it, but when your behind two other firewalls already ;-).

[Netduma Fraser]

Is your web browser set to clear cache/cookies when you close a tab/browser entirely? Are the credentials auto saved so that it tries to login automatically?