ReadyShare USB drive not found

[IrishNomad]

I have a WD 4TB external drive that can be seen under USB Settings>Approved devices, but not under ReadyShare storage. I also have a small PNY drive connected to the 2nd USB port and it is visible under both and on my PC.

[Krush]

Hi,

I'm not sure I understand...you don't have access to your 4TB WD HDD by plugging it behind the XR via USB3 on your PC? This may be due to the fact that the USB3 power supply on the XR is not powerful enough and it requires an external power supply to work!

The PNY SSD doesn't need as much power, which could explain this!

 

[IrishNomad]

32 minutes ago, Fuzy said:

Hi,

I'm not sure I understand...you don't have access to your 4TB WD HDD by plugging it behind the XR via USB3 on your PC? This may be due to the fact that the USB3 power supply on the XR is not powerful enough and it requires an external power supply to work!

The PNY SSD doesn't need as much power, which could explain this!

 

That does make sense but the WD drive has it's own external power supply and is visible on the above mentioned DumaOS page.

[Krush]

Could you provide screenshots to make this more clear?

[IrishNomad]

This is what I'm seeing with the WD drive connected. I've tried both USB ports as well and same results.

[Krush]

THANKS,

Select it on the white cylinder, then add, and then apply...

[Krush]

On the other hand, you have set a password for ReadyShare but you have not checked it!... The best is to leave access by default!

[IrishNomad]

3 hours ago, Fuzy said:

THANKS,

Select it on the white cylinder, then add, and then apply...

I tried adding it to Approved Devices and still nothing. The PNY drive I tested was plug and play.

[Krush]

OK,

You are on Mac, this may be due to the formatting of the HDD... It must be in NTFS.

Otherwise, I don't know, I never have a compatibility problem (apart from activating the smb1 protocol under W).

[IrishNomad]

4 hours ago, Fuzy said:

OK,

You are on Mac, this may be due to the formatting of the HDD... It must be in NTFS.

Otherwise, I don't know, I never have a compatibility problem (apart from activating the smb1 protocol under W).

No, I'm on PC. And according to the manual, it can be other file systems besides NTFS. I'm just not sure why the XR only partially recognizes the drive.

[Krush]

Il y a 8 minutes, IrishNomad a dit :

Non, je suis sur PC. Et selon le manuel, il peut s'agir d'autres systèmes de fichiers que NTFS. Je ne sais tout simplement pas pourquoi le XR ne reconnaît que partiellement le lecteur.

Ok, this may come from the external WD box which is powered, or quite simply from the 4TB storage volume which cannot be taken into account (hardward limitation)...

You must keep in mind that the XR's "NAS" consumes resources and that it remains an accessory!

[IrishNomad]

6 hours ago, Fuzy said:

Ok, this may come from the external WD box which is powered, or quite simply from the 4TB storage volume which cannot be taken into account (hardward limitation)...

You must keep in mind that the XR's "NAS" consumes resources and that it remains an accessory!

So basically, this drive is not fully compatible with the XR.