FazeChungus Posted July 29, 2023 Posted July 29, 2023 Every 8-36 hours the netduma R2 loses internet connection, and I can't login to the router admin page. The only way I can fix it is by power cycling it. Haven't tried getting logs because I can't even log in until I power cycle it. I tried enabling STP and giving my devices reserved IP's below the IP .50 range. While this might be a placebo, I noticed a slightly longer duration of stability. The longest is 2 straight days without softlocking. Can I get access to the beta firmware or should I roll back to a much earlier firmware? I don't think I had these problems with 3.2 firmware.
Administrators Netduma Fraser Posted July 29, 2023 Administrators Posted July 29, 2023 Hey, welcome to the forum! It could be a DHCP lease issue, extend the lease hours to 168, apply, reboot from the interface and see if it goes longer without the disconnect. You can sign up to the beta here: https://forum.netduma.com/topic/39415-introducing-early-access/
FazeChungus Posted July 29, 2023 Author Posted July 29, 2023 40 minutes ago, Netduma Fraser said: Hey, welcome to the forum! It could be a DHCP lease issue, extend the lease hours to 168, apply, reboot from the interface and see if it goes longer without the disconnect. You can sign up to the beta here: https://forum.netduma.com/topic/39415-introducing-early-access/ I'm pretty sure I signed up in March when I made this account, never got a response. Will change the DHCP lease to 168 to see if it helps.
Administrators Netduma Fraser Posted July 29, 2023 Administrators Posted July 29, 2023 I've given you access, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/
FazeChungus Posted August 6, 2023 Author Posted August 6, 2023 Well after trying out the most recent beta firmware and waiting for a 168 hour dhcp lease to expire, I can gladly say that the new firmware fixed my disconnection issues. Whatever the cause for those disconnections was it seems to be fixed. Hopefully newer updates do not cause a regression. Thank you for your help Fraser, I hope this beta firmware rolls out to anyone out there having issues soon. The disconnection issues had been plaguing me since 3.3 dropped if not earlier.
Administrators Netduma Fraser Posted August 6, 2023 Administrators Posted August 6, 2023 Brilliant to hear that, thanks for the update!
FazeChungus Posted August 8, 2023 Author Posted August 8, 2023 I guess I spoke too soon, on the 8th day of uptime my router finally went unresponsive and disconnected. Had to power cycle it to make it work again. Still, this week was the longest I've gone without this problem since 3.3 launched. I'm still not sure if it's a DHCP lease issue or maybe a memory leak that is slightly better in this beta build compared to previous builds and takes a while longer before softlocking. Any setting changes I could do to try alleviate disconnections or extend uptime would be appreciated.
Administrators Netduma Fraser Posted August 8, 2023 Administrators Posted August 8, 2023 Did you have access to the router when the disconnect happened? If so if you can grab the log from the Sys Info page when it happens that may give us some ideas. Some people who are having the issue have changed the DHCP lease time to 10 minutes, while this seems counter intuitive it seems to have worked for them. It is something we're looking into overall though.
kboogie23 Posted August 8, 2023 Posted August 8, 2023 Fraser how can I get access to the early access, I having a major drop out with the R2 connected.
Administrators Netduma Fraser Posted August 8, 2023 Administrators Posted August 8, 2023 48 minutes ago, kboogie23 said: Fraser how can I get access to the early access, I having a major drop out with the R2 connected. You'll need to sign up here: https://forum.netduma.com/topic/39415-introducing-early-access/ then we can give you access so you can see if that resolves your issue
Administrators Netduma Fraser Posted August 8, 2023 Administrators Posted August 8, 2023 49 minutes ago, kboogie23 said: Already done Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/
pantera Posted August 14, 2023 Posted August 14, 2023 I've signed up as well, may I have access to the beta. Been having issues connecting to EA games.
Administrators Netduma Fraser Posted August 14, 2023 Administrators Posted August 14, 2023 57 minutes ago, pantera said: I've signed up as well, may I have access to the beta. Been having issues connecting to EA games. Added!
pantera Posted August 15, 2023 Posted August 15, 2023 It seems the smart qos causes this issue for me even in the Beta. It won't allow me to log into EA games. NHL 23.
Administrators Netduma Fraser Posted August 15, 2023 Administrators Posted August 15, 2023 24 minutes ago, pantera said: It seems the smart qos causes this issue for me even in the Beta. It won't allow me to log into EA games. NHL 23. If you specifically prioritize it does it work? If not if you have no priorities/favorites does it work?
pantera Posted August 22, 2023 Posted August 22, 2023 I'll try that next time I use the router. I get frustrated with it and put it away for awhile.
Administrators Netduma Fraser Posted August 22, 2023 Administrators Posted August 22, 2023 8 hours ago, pantera said: I'll try that next time I use the router. I get frustrated with it and put it away for awhile. No worries, let us know how you get on when you use it again
Administrators Netduma Fraser Posted October 5, 2023 Administrators Posted October 5, 2023 Interesting, what priorities did you have set? Does it work if you just use Gaming for example?
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now