FazeChungus Posted July 29, 2023 Share Posted July 29, 2023 Every 8-36 hours the netduma R2 loses internet connection, and I can't login to the router admin page. The only way I can fix it is by power cycling it. Haven't tried getting logs because I can't even log in until I power cycle it. I tried enabling STP and giving my devices reserved IP's below the IP .50 range. While this might be a placebo, I noticed a slightly longer duration of stability. The longest is 2 straight days without softlocking. Can I get access to the beta firmware or should I roll back to a much earlier firmware? I don't think I had these problems with 3.2 firmware. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 29, 2023 Administrators Share Posted July 29, 2023 Hey, welcome to the forum! It could be a DHCP lease issue, extend the lease hours to 168, apply, reboot from the interface and see if it goes longer without the disconnect. You can sign up to the beta here: https://forum.netduma.com/topic/39415-introducing-early-access/ Link to comment Share on other sites More sharing options...
FazeChungus Posted July 29, 2023 Author Share Posted July 29, 2023 40 minutes ago, Netduma Fraser said: Hey, welcome to the forum! It could be a DHCP lease issue, extend the lease hours to 168, apply, reboot from the interface and see if it goes longer without the disconnect. You can sign up to the beta here: https://forum.netduma.com/topic/39415-introducing-early-access/ I'm pretty sure I signed up in March when I made this account, never got a response. Will change the DHCP lease to 168 to see if it helps. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 29, 2023 Administrators Share Posted July 29, 2023 I've given you access, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/ Link to comment Share on other sites More sharing options...
FazeChungus Posted August 6, 2023 Author Share Posted August 6, 2023 Well after trying out the most recent beta firmware and waiting for a 168 hour dhcp lease to expire, I can gladly say that the new firmware fixed my disconnection issues. Whatever the cause for those disconnections was it seems to be fixed. Hopefully newer updates do not cause a regression. Thank you for your help Fraser, I hope this beta firmware rolls out to anyone out there having issues soon. The disconnection issues had been plaguing me since 3.3 dropped if not earlier. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 6, 2023 Administrators Share Posted August 6, 2023 Brilliant to hear that, thanks for the update! Link to comment Share on other sites More sharing options...
FazeChungus Posted August 8, 2023 Author Share Posted August 8, 2023 I guess I spoke too soon, on the 8th day of uptime my router finally went unresponsive and disconnected. Had to power cycle it to make it work again. Still, this week was the longest I've gone without this problem since 3.3 launched. I'm still not sure if it's a DHCP lease issue or maybe a memory leak that is slightly better in this beta build compared to previous builds and takes a while longer before softlocking. Any setting changes I could do to try alleviate disconnections or extend uptime would be appreciated. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 8, 2023 Administrators Share Posted August 8, 2023 Did you have access to the router when the disconnect happened? If so if you can grab the log from the Sys Info page when it happens that may give us some ideas. Some people who are having the issue have changed the DHCP lease time to 10 minutes, while this seems counter intuitive it seems to have worked for them. It is something we're looking into overall though. Link to comment Share on other sites More sharing options...
kboogie23 Posted August 8, 2023 Share Posted August 8, 2023 Fraser how can I get access to the early access, I having a major drop out with the R2 connected. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 8, 2023 Administrators Share Posted August 8, 2023 48 minutes ago, kboogie23 said: Fraser how can I get access to the early access, I having a major drop out with the R2 connected. You'll need to sign up here: https://forum.netduma.com/topic/39415-introducing-early-access/ then we can give you access so you can see if that resolves your issue Link to comment Share on other sites More sharing options...
kboogie23 Posted August 8, 2023 Share Posted August 8, 2023 Already done Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 8, 2023 Administrators Share Posted August 8, 2023 49 minutes ago, kboogie23 said: Already done Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/ Link to comment Share on other sites More sharing options...
pantera Posted August 14, 2023 Share Posted August 14, 2023 I've signed up as well, may I have access to the beta. Been having issues connecting to EA games. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 14, 2023 Administrators Share Posted August 14, 2023 57 minutes ago, pantera said: I've signed up as well, may I have access to the beta. Been having issues connecting to EA games. Added! Link to comment Share on other sites More sharing options...
pantera Posted August 15, 2023 Share Posted August 15, 2023 It seems the smart qos causes this issue for me even in the Beta. It won't allow me to log into EA games. NHL 23. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2023 Administrators Share Posted August 15, 2023 24 minutes ago, pantera said: It seems the smart qos causes this issue for me even in the Beta. It won't allow me to log into EA games. NHL 23. If you specifically prioritize it does it work? If not if you have no priorities/favorites does it work? Link to comment Share on other sites More sharing options...
pantera Posted August 22, 2023 Share Posted August 22, 2023 I'll try that next time I use the router. I get frustrated with it and put it away for awhile. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 22, 2023 Administrators Share Posted August 22, 2023 8 hours ago, pantera said: I'll try that next time I use the router. I get frustrated with it and put it away for awhile. No worries, let us know how you get on when you use it again Link to comment Share on other sites More sharing options...
pantera Posted October 4, 2023 Share Posted October 4, 2023 It works when there's no priorities/favorites. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 5, 2023 Administrators Share Posted October 5, 2023 Interesting, what priorities did you have set? Does it work if you just use Gaming for example? Link to comment Share on other sites More sharing options...
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