Administrators Netduma Fraser Posted January 27 Administrators Share Posted January 27 On 1/27/2025 at 2:50 PM, jonnyg56 said: Any updates on this? thanks Expand I'm checking currently and will come back to you jonnyg56 1 Link to comment Share on other sites More sharing options...
OnDemGrapes Posted January 27 Share Posted January 27 I updated my firmware to the beta yesterday and then resynced the cloud and my issue still persist. I am currently back to the public build on netgears website Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 27 Administrators Share Posted January 27 On 1/27/2025 at 4:20 PM, OnDemGrapes said: I updated my firmware to the beta yesterday and then resynced the cloud and my issue still persist. I am currently back to the public build on netgears website Expand We've made a change so resync again and hopefully it'll work now OnDemGrapes and jonnyg56 1 1 Link to comment Share on other sites More sharing options...
IITazII Posted January 27 Share Posted January 27 On 1/27/2025 at 2:50 PM, jonnyg56 said: Any updates on this? thanks Expand It is already working, you can update OnDemGrapes, Fernando12, Netduma Fraser and 1 other 3 1 Link to comment Share on other sites More sharing options...
Mushiiipeas Posted January 28 Share Posted January 28 Hello again Link to comment Share on other sites More sharing options...
Mushiiipeas Posted January 28 Share Posted January 28 On 1/27/2025 at 4:20 PM, OnDemGrapes said: I updated my firmware to the beta yesterday and then resynced the cloud and my issue still persist. I am currently back to the public build on netgears website Expand If you had bothered to read my first post, you’d know I already posted the issues. The issues I had weren’t addressed or fixed as others were having the same problems. They are still ongoing cloud issues. I initially installed the beta, because i had issues with the public build & thought the beta build might be better, only to do a full circle & go back to the public build which somehow fixed itself. Stop telling people to get over themselves when you have no idea what I had to do or what others are going through. also, don’t bother replying if you’re not here to help or help others or give feedback that might be useful. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 28 Administrators Share Posted January 28 @Mushiiipeas an update to the cloud was made in the last few days so that should be fixed now if you want to re-upgrade Fernando12 1 Link to comment Share on other sites More sharing options...
Comp0za Posted January 30 Share Posted January 30 On 1/23/2025 at 4:40 PM, Netduma Fraser said: We *think* we know what the problem may be, we'll be pushing a cloud over the next few days that should hopefully resolve it. Expand How do I implement the fix over the cloud on the router? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30 Administrators Share Posted January 30 On 1/30/2025 at 10:52 PM, Comp0za said: How do I implement the fix over the cloud on the router? Expand Should have pushed by now but if not resync the clouds and it should work Comp0za 1 Link to comment Share on other sites More sharing options...
IITazII Posted February 8 Share Posted February 8 QOS continues to have problems, it leaves me without internet and I have to disable DPI. in short, QOS is broken since the big cloud update, I went back to the official version and it has no problems Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 8 Administrators Share Posted February 8 On 2/8/2025 at 7:01 PM, IITazII said: QOS continues to have problems, it leaves me without internet and I have to disable DPI. in short, QOS is broken since the big cloud update, I went back to the official version and it has no problems Expand I thought you said above that was fixed? What's the issue now exactly? Link to comment Share on other sites More sharing options...
IITazII Posted February 9 Share Posted February 9 On 2/8/2025 at 7:54 PM, Netduma Fraser said: I thought you said above that was fixed? What's the issue now exactly? Expand I don't know. because games, applications, etc. are detected. Every so often it leaves me without internet, I have to disable QOS and DPI to have internet again. That's how I know it's a cloud thing. I see that the game Street Fighter VI detects me a lot on all devices even if no one is playing. Error_DNS appears on pages when error occurs Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 On 2/9/2025 at 2:45 AM, IITazII said: I don't know. because games, applications, etc. are detected. Every so often it leaves me without internet, I have to disable QOS and DPI to have internet again. That's how I know it's a cloud thing. I see that the game Street Fighter VI detects me a lot on all devices even if no one is playing. Error_DNS appears on pages when error occurs Expand Disabling those features just restarts things, may not be the cause. If you could provide the logs when it happens please Link to comment Share on other sites More sharing options...
IITazII Posted February 9 Share Posted February 9 On 2/9/2025 at 8:51 AM, Netduma Fraser said: Disabling those features just restarts things, may not be the cause. If you could provide the logs when it happens please Expand You can notice it when entering and deactivating. QOS and DPI now you have internet again. log-1739086126654.txtFetching info... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 On 2/9/2025 at 7:14 PM, IITazII said: You can notice it when entering and deactivating. QOS and DPI now you have internet again. log-1739086126654.txt 41.72 kB · 0 downloads Expand Pretty certain it's the DHCP issue from the logs - In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects. Link to comment Share on other sites More sharing options...
TonyT99 Posted March 25 Share Posted March 25 Is there a way to hard limit a device on my network in the new firmware? Like turning off the sharing of excess bandwidth? I want to hard limit a device to under 1mb/s and I can't seem to do it on XR500. Wondering if it's worth upgrading to the new firmware for hopefully this feature. Thank you! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26 Administrators Share Posted March 26 On 3/25/2025 at 11:33 PM, TonyT99 said: Is there a way to hard limit a device on my network in the new firmware? Like turning off the sharing of excess bandwidth? I want to hard limit a device to under 1mb/s and I can't seem to do it on XR500. Wondering if it's worth upgrading to the new firmware for hopefully this feature. Thank you! Expand No there isn't a way to do that specifically, you'd either have to disable share excess and have every device hard limited to the bandwidth left over or specifically give out bandwidths to each device as a hard limit out of your total available bandwidth Link to comment Share on other sites More sharing options...
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