Netduma gateway R2 BUG WAN

[Baron]

I think it's the same problem with this post, these also coincide with the time frame

I thought it was the lack of fans on the netduma router, so I bought fans with usb rubber mounts, to put under the router, and I must say that now it is much faster in computing.

unfortunately that was not the problem.

Restarting the router does not solve the problem, the router continues to behave by restarting the LAN and WAN network devices without ever stabilising.

Procedure to definitively solve the problem
1) remove the rj45 wan cable and wait 60 seconds or wait for the wifi and lan lights to be solid again
2) deactivate and restart the ethernet card of the pc
3) reconnect the rj45 wan cable

[Netduma Fraser]

If you could provide some logs from the System Information page when the disconnect happens we can see if there is anything that could be causing it.

[Baron]

Sorry Fraser Today also jumped like yesterday evening and the previous evening. log not present once the connection was acquired from the log started at 21'42. the problem occurred at 21.40

[DARKNESS]

@BaronHe asked for the log info mate it right under system information should see logs click on it and download log file then attach file on forum

[Netduma Fraser]

58 minutes ago, Baron said:

Sorry Fraser Today also jumped like yesterday evening and the previous evening. log not present once the connection was acquired from the log started at 21'42. the problem occurred at 21.40

The top of the log is the latest information so it will be further down in the log

[Baron]

exactly by downloading the log file the date starts 2 min after the problem

[Baron]

exactly by downloading the log file the date starts 2 min after the problem

log-1689089719006.txt

[Netduma Fraser]

In LAN Setting, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

[Baron]

I did a firmware downgrade yesterday which fixed the problem. I then tried updating the firmware to the latest version. I set it up as you told me. Now there seems to be less kernel warnings in the console. I will keep you updated. Thank you

[Netduma Fraser]

23 hours ago, Baron said:

I did a firmware downgrade yesterday which fixed the problem. I then tried updating the firmware to the latest version. I set it up as you told me. Now there seems to be less kernel warnings in the console. I will keep you updated. Thank you

Great to hear that, thanks for the update!

[Baron]

update: since that day I haven't had any more disconnections to the r2 router

[Netduma Fraser]

2 hours ago, Baron said:

update: since that day I haven't had any more disconnections to the r2 router

Brilliant, glad to hear it seems to be sorted!