karlfr Posted June 3, 2023 Posted June 3, 2023 I have just moved and have sky fibre with the BT ONT. Am i able to connect the XR500 direct to the ONT and get rid of the sky hub? And if so, what are the steps please
Administrators Netduma Fraser Posted June 3, 2023 Administrators Posted June 3, 2023 You should just be able to connect them together, it really depends on if they require authentication, if so post back and we can advise
karlfr Posted June 3, 2023 Author Posted June 3, 2023 11 minutes ago, Netduma Fraser said: You should just be able to connect them together, it really depends on if they require authentication, if so post back and we can advise yeah so i went from ONT to duma and nothing but orange internet light. i tried an auto setup, it said PPOE and i entered User: anything@skydsl Password: anything and it said wrong credentials
Administrators Netduma Fraser Posted June 3, 2023 Administrators Posted June 3, 2023 This guide should help, just ignore the reference to the other router the V6 and follow those instructions for the XR and see if that gets you up and running https://helpforum.sky.com/t5/Broadband/Connect-3rd-party-router-to-ONT/td-p/4005958
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