braveheart Posted May 8, 2023 Share Posted May 8, 2023 hi i cant seem to get my ping map to work now since the update keep getting the same thing come up. then i press force update but nothing happens Downloading data from the cloud has failed. Make sure you are connected to the internet, or the cloud servers are down. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 8, 2023 Administrators Share Posted May 8, 2023 Hello, welcome to the forum! We did do a potential fix today but if not it will be tomorrow. If you resync from the Ping Heatmap menu does it then load correctly? Link to comment Share on other sites More sharing options...
braveheart Posted May 8, 2023 Author Share Posted May 8, 2023 hi Fraser no i just get the same thing pop up after i do a re sync. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 8, 2023 Administrators Share Posted May 8, 2023 Okay no worries, we'll get it sorted tomorrow! Link to comment Share on other sites More sharing options...
braveheart Posted May 8, 2023 Author Share Posted May 8, 2023 okay cheers Netduma Fraser 1 Link to comment Share on other sites More sharing options...
braveheart Posted May 10, 2023 Author Share Posted May 10, 2023 hi fraser seem to still not be working do i need to download a patch Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 11, 2023 Administrators Share Posted May 11, 2023 On 5/10/2023 at 11:30 AM, braveheart said: hi fraser seem to still not be working do i need to download a patch Apologies for this, I'm coordinating with the team to see why this is still an issue and will get back to you once I know more. braveheart 1 Link to comment Share on other sites More sharing options...
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