Erik Posted April 13, 2023 Posted April 13, 2023 Hello boys! from settings I have all the notifications activated, even those via email. but for quite a while I haven't received them anymore when someone replies or starts a new topic. I checked the email in the profile, and it's correct. what can i do to fix it? thanks!
Administrators Netduma Fraser Posted April 13, 2023 Administrators Posted April 13, 2023 I'm not seeing anything on the forum backend that would be preventing this, how are you setting up the email notifications exactly?
Erik Posted April 14, 2023 Author Posted April 14, 2023 7 hours ago, Netduma Fraser said: I'm not seeing anything on the forum backend that would be preventing this, how are you setting up the email notifications exactly? it's all turned on in the Dashboard. notifications activated with email alerts
Administrators Netduma Fraser Posted April 14, 2023 Administrators Posted April 14, 2023 From this page here: ?
Administrators Netduma Fraser Posted April 14, 2023 Administrators Posted April 14, 2023 Interesting, is it going to spam or junk at all?
Erik Posted April 14, 2023 Author Posted April 14, 2023 17 minuti fa, Netduma Fraser ha detto: Interessante, sta andando a spam o spazzatura a tutti? No, purtroppo
Administrators Netduma Fraser Posted April 14, 2023 Administrators Posted April 14, 2023 Everything looks okay on our side, could you log out then do forgot your password so that it sends you an email just to see if it comes through?
Erik Posted April 14, 2023 Author Posted April 14, 2023 19 minutes ago, Netduma Fraser said: Everything looks okay on our side, could you log out then do forgot your password so that it sends you an email just to see if it comes through? I tried with a password recovery and actually I get nothing, I checked everywhere, even in spam .. nothing at all
Administrators Netduma Fraser Posted April 14, 2023 Administrators Posted April 14, 2023 Okay thank you for checking, I'll have to look into why this may be happening Erik 1
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