Random Disconnects

[MrBPaul]

Anyone else having random disconnects and reconnects repeatedly? I'm on latest firmware on the R2 and been having instances where it's trying to connect outside of filter to Australia and USA Servers.

[Netduma Fraser]

You do have access to the Early Access sub forum so I'd recommend trying one of those versions and see whether that improves it for you: https://forum.netduma.com/forum/144-netduma-r2-early-access/

[MrBPaul]

I have upgraded to the latest firmware on the early access and still getting disconnects. Even tried my R1 and still the exact same issues. It seems to me like the Xbox Series X just doesn't like the Netduma being connected at all. Hopefully you guy's can come up with a solution because as is my Netduma routers are just expensive paperweights at this point.

[Netduma Fraser]

It's unlikely that you would notice the issue on two different routers. Could you expand on your issues please?

On 3/11/2023 at 8:32 PM, MrBPaul said:

Anyone else having random disconnects and reconnects repeatedly?

Is this referring to all devices losing internet or losing a connection to a game?

On 3/11/2023 at 8:32 PM, MrBPaul said:

Where it's trying to connect outside of filter to Australia and USA Servers.

Is this a separate issue or the same issue? Should be resolved by doing this:

1. Quit the application/game/client completely
2. Remove device from the Geo-Filter
3. Resync from the Geo-Filter Map menu
4. Re-add the device to the Geo-Filter with the manual option
5. Set up the Geo-Filter how you like
6. Wait 2 minutes
7. Boot up application/game/client

Then see if it works better.

[MrBPaul]

23 hours ago, Netduma Fraser said:

It's unlikely that you would notice the issue on two different routers. Could you expand on your issues please?

Is this referring to all devices losing internet or losing a connection to a game?

Is this a separate issue or the same issue? Should be resolved by doing this:

1. Quit the application/game/client completely
2. Remove device from the Geo-Filter
3. Resync from the Geo-Filter Map menu
4. Re-add the device to the Geo-Filter with the manual option
5. Set up the Geo-Filter how you like
6. Wait 2 minutes
7. Boot up application/game/client

Then see if it works better.

I've tried this multiple times but to no avail. It's only when using the Geo filter as thought I had it sorted, then as soon as put Xbox in Geo Filter the disconnects started happening again. I'll give it one last shot at trying these steps but i'm not very hopeful it'll work.

[MrBPaul]

I've tried the steps mentioned but still getting disconnects and it trying to connect to South America and west coast America. The Austrailia server seems to have stopped trying to connect.

[Netduma Fraser]

Could you provide a screenshot of your Geo-Filter page please?

[MrBPaul]

If I get time tomorrow i will post a screenshot as it's not currently connected so will have to set it up.