BOZ-828er Posted February 26, 2023 Share Posted February 26, 2023 Hi, I would like to inform you guys that if you disable the 5GHz SSID BROADCAST in your router settings this will also disconnect your 2.4GHz devices when they go to standby or sleep mode even with the 2.4GHz/5GHz smart connect on or off ( my 5GHz is off as I dont use or need),,,,, turn 5GHz SSID BROADCAST back on and 2.4GHz devices won't disconnect anymore..... I had my 5GHz off since I got the XR1000 2 weeks ago but as soon as I click DISABLE 5GHz SSID yesterday I have 2.4GHz disconnected devices that are in standby or sleep mode untill you unlock and use that device its back on wifi,,,, SO LEAVE THE 5GHz SSID BROADCAST SWITCHED ON IF YOU WANT YOUR DEVICES TO STAY CONNECTED IN 2.4GHz IN SLEEP/REST/STANDBY MODES ON DEVICES..... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 26, 2023 Administrators Share Posted February 26, 2023 That's an interesting issue, we haven't seen that one before, if you give the devices connected to 2.4GHz a static/reserved IP address do they stay connected with 5GHz broadcast off? BOZ-828er 1 Link to comment Share on other sites More sharing options...
BOZ-828er Posted February 26, 2023 Author Share Posted February 26, 2023 Do you want me to static from the xr1000 to tablet or tablet to XR1000 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 26, 2023 Administrators Share Posted February 26, 2023 Not sure what you mean exactly but in LAN Settings on the XR set an IP reservation for the devices connected to 2.4GHz, then reboot the router, wait 2 minutes, then connect and disable the broadcast for 5GHz and see if you get the same issue please. Link to comment Share on other sites More sharing options...
BOZ-828er Posted February 26, 2023 Author Share Posted February 26, 2023 Seems i can't find how to static from the XR1000 to devices,,,,,, so I created a static from my tablet to theXR100 (within the dhcp range) and that has seemed to fixed the problem.. 5GHz SSID BROADCAST is off and 2.4GHz now stays connected,,,,,, Link to comment Share on other sites More sharing options...
BOZ-828er Posted February 26, 2023 Author Share Posted February 26, 2023 I just found static option on duma ĹOL Link to comment Share on other sites More sharing options...
BOZ-828er Posted February 26, 2023 Author Share Posted February 26, 2023 Should work the other way round also,,,,, THANYOU FOR YOUR TIME Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 26, 2023 Administrators Share Posted February 26, 2023 Great to hear that works, thanks for the update! Link to comment Share on other sites More sharing options...
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