Luckymee Posted July 29, 2015 Posted July 29, 2015 Hi Netduma, I placed an order #3601, and received a tracking number: LB312917362GB The following item is shown as delivered on the Royal Mail tracking website. https://www.royalmail.com/business/track-your-item?parcel_tracking_number=LB312917362GB&op=Track+item&tnt_time_token=mfmouylsW2l5LNxvIFuzKpTEMtChpM3OYk7WZAco0gQ%3D&parcel_consignment_number=&form_build_id=form-2uWFYO_TiM8V9n5OKF-gEFViVeoGxDr8V2mZM9xCjss&form_id=track_and_trace_form That same number is shown as being delivered to SEVEN HILLS NSW, on the Australia post website. This is not even the state which was associated with the order. http://auspost.com.au/track/track.html Could you please look into this?Kind regards.
Netduma Staff Netduma Crossy Posted July 29, 2015 Netduma Staff Posted July 29, 2015 Hi Luckymee, welcome to the forums Someone from Netduma will be around in the morning to look into it i think as it is late here in the UK. Just thought I'd tell you so you didn't think you were being ignored, lol. I'm sure they'll sort it for you.
Luckymee Posted July 29, 2015 Author Posted July 29, 2015 Hi Luckymee, welcome to the forums Someone from Netduma will be around in the morning to look into it i think as it is late here in the UK. Just thought I'd tell you so you didn't think you were being ignored, lol. I'm sure they'll sort it for you. No worries Crossy, thanks for posting!
Administrators Netduma Fraser Posted July 30, 2015 Administrators Posted July 30, 2015 Hey Australia post has it as being delivered to Phillip ACT, can you confirm you've received it please?
Luckymee Posted July 31, 2015 Author Posted July 31, 2015 Hey Australia post has it as being delivered to Phillip ACT, can you confirm you've received it please? Hey Fraser, Sorry for late reply, time difference + work. It did arrive, I have just picked it up from the post office, it can under a difference tracking number, so it seems your database tables aren't in sync. Looking forward to evaluating the product! Kind regard.
Administrators Netduma Fraser Posted July 31, 2015 Administrators Posted July 31, 2015 Glad to see its arrived I'd take a look at the fine tuning guide and upgrade links from my signature to get set up quick! Also you should make a post in introductions so we can welcome you properly
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