Luckymee Posted July 29, 2015 Share Posted July 29, 2015 Hi Netduma, I placed an order #3601, and received a tracking number: LB312917362GB The following item is shown as delivered on the Royal Mail tracking website. https://www.royalmail.com/business/track-your-item?parcel_tracking_number=LB312917362GB&op=Track+item&tnt_time_token=mfmouylsW2l5LNxvIFuzKpTEMtChpM3OYk7WZAco0gQ%3D&parcel_consignment_number=&form_build_id=form-2uWFYO_TiM8V9n5OKF-gEFViVeoGxDr8V2mZM9xCjss&form_id=track_and_trace_form That same number is shown as being delivered to SEVEN HILLS NSW, on the Australia post website. This is not even the state which was associated with the order. http://auspost.com.au/track/track.html Could you please look into this?Kind regards. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted July 29, 2015 Netduma Staff Share Posted July 29, 2015 Hi Luckymee, welcome to the forums Someone from Netduma will be around in the morning to look into it i think as it is late here in the UK. Just thought I'd tell you so you didn't think you were being ignored, lol. I'm sure they'll sort it for you. Link to comment Share on other sites More sharing options...
Luckymee Posted July 29, 2015 Author Share Posted July 29, 2015 Hi Luckymee, welcome to the forums Someone from Netduma will be around in the morning to look into it i think as it is late here in the UK. Just thought I'd tell you so you didn't think you were being ignored, lol. I'm sure they'll sort it for you. No worries Crossy, thanks for posting! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 30, 2015 Administrators Share Posted July 30, 2015 Hey Australia post has it as being delivered to Phillip ACT, can you confirm you've received it please? Link to comment Share on other sites More sharing options...
Luckymee Posted July 31, 2015 Author Share Posted July 31, 2015 Hey Australia post has it as being delivered to Phillip ACT, can you confirm you've received it please? Hey Fraser, Sorry for late reply, time difference + work. It did arrive, I have just picked it up from the post office, it can under a difference tracking number, so it seems your database tables aren't in sync. Looking forward to evaluating the product! Kind regard. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 31, 2015 Administrators Share Posted July 31, 2015 Glad to see its arrived I'd take a look at the fine tuning guide and upgrade links from my signature to get set up quick! Also you should make a post in introductions so we can welcome you properly Link to comment Share on other sites More sharing options...
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