setting up R2

[gamerukali]

Ho there been a while since i setup my R2 and im trying to setup again but i have no connection.

Current setup

Modem -cable- R2 internet port.

Dhcp as this was what my provider told me.

Than pc entrent cable in r2 port

[Netduma Fraser]

Reboot your modem, wait 2 minutes, then reboot the R2 from the interface, wait 2 minutes then see if you have a connection.

[gamerukali]

Okay i will try that mow please stay with me i really want to get connected tonight.

This os my current wireing

[gamerukali]

I tried what u suggested but i still have no internet

 

@Netduma FraseriiFraserFraseriiFras

[Netduma Fraser]

Is the white cable the one connected to your modem? What is the model of the modem?

[gamerukali]

Yes white cable is conencted to modem.  Modem is called adtran or adlran cant tell if its a t or l

@Netduma Fraser

[gamerukali]

Is the white cable in the correct slot or should it be in the yellow slot? I have tried both already but just so i know its in the correct slot right ?

[Netduma Fraser]

Yes that's the correct port. On the R2 System Information page does it show a WAN IP and Public IP? 

[gamerukali]

Wan ip is disconnected in system informstion

@Netduma Fraser

[Netduma Fraser]

Could you provide a screenshot of the WAN Settings, Network tab please?

[gamerukali]

20 minutes ago, Netduma Fraser said:

Could you provide a screenshot of the WAN Settings, Network tab please?

@Netduma Fraser

[Netduma Fraser]

You are on an older version so let's get you updated to the latest and see if you have the same problem: https://forum.netduma.com/topic/39522-new-r2-firmware-32453/

[gamerukali]

I have updated to the new firmware update from the link u posted but im still not getting connection internet @netduma fraser

19 hours ago, Netduma Fraser said:

Could you provide a screenshot of the WAN Settings, Network tab please?

@Netduma Fraser

[gamerukali]

Good news i am now connected. What i had to do is call up my provider who had to delete the mac addresses for the old router off the modem . Just incase others have simmilar issues in future try that

19 hours ago, Netduma Fraser said:

Could you provide a screenshot of the WAN Settings, Network tab please?

@Netduma Fraser

[Netduma Fraser]

Ah so it was basically locked to the previous router, that's good to know, thanks for the update, glad you're all connected!