gamerukali Posted February 19, 2023 Share Posted February 19, 2023 Ho there been a while since i setup my R2 and im trying to setup again but i have no connection. Current setup Modem -cable- R2 internet port. Dhcp as this was what my provider told me. Than pc entrent cable in r2 port Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 19, 2023 Administrators Share Posted February 19, 2023 Reboot your modem, wait 2 minutes, then reboot the R2 from the interface, wait 2 minutes then see if you have a connection. Link to comment Share on other sites More sharing options...
gamerukali Posted February 19, 2023 Author Share Posted February 19, 2023 Okay i will try that mow please stay with me i really want to get connected tonight. This os my current wireing Link to comment Share on other sites More sharing options...
gamerukali Posted February 19, 2023 Author Share Posted February 19, 2023 I tried what u suggested but i still have no internet @Netduma FraseriiFraserFraseriiFras Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 19, 2023 Administrators Share Posted February 19, 2023 Is the white cable the one connected to your modem? What is the model of the modem? Link to comment Share on other sites More sharing options...
gamerukali Posted February 19, 2023 Author Share Posted February 19, 2023 Yes white cable is conencted to modem. Modem is called adtran or adlran cant tell if its a t or l @Netduma Fraser Link to comment Share on other sites More sharing options...
gamerukali Posted February 19, 2023 Author Share Posted February 19, 2023 Is the white cable in the correct slot or should it be in the yellow slot? I have tried both already but just so i know its in the correct slot right ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 19, 2023 Administrators Share Posted February 19, 2023 Yes that's the correct port. On the R2 System Information page does it show a WAN IP and Public IP? Link to comment Share on other sites More sharing options...
gamerukali Posted February 19, 2023 Author Share Posted February 19, 2023 Wan ip is disconnected in system informstion @Netduma Fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 19, 2023 Administrators Share Posted February 19, 2023 Could you provide a screenshot of the WAN Settings, Network tab please? Link to comment Share on other sites More sharing options...
gamerukali Posted February 19, 2023 Author Share Posted February 19, 2023 20 minutes ago, Netduma Fraser said: Could you provide a screenshot of the WAN Settings, Network tab please? @Netduma Fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 19, 2023 Administrators Share Posted February 19, 2023 You are on an older version so let's get you updated to the latest and see if you have the same problem: https://forum.netduma.com/topic/39522-new-r2-firmware-32453/ Link to comment Share on other sites More sharing options...
gamerukali Posted February 20, 2023 Author Share Posted February 20, 2023 I have updated to the new firmware update from the link u posted but im still not getting connection internet @netduma fraser 19 hours ago, Netduma Fraser said: Could you provide a screenshot of the WAN Settings, Network tab please? @Netduma Fraser Link to comment Share on other sites More sharing options...
gamerukali Posted February 20, 2023 Author Share Posted February 20, 2023 Good news i am now connected. What i had to do is call up my provider who had to delete the mac addresses for the old router off the modem . Just incase others have simmilar issues in future try that 19 hours ago, Netduma Fraser said: Could you provide a screenshot of the WAN Settings, Network tab please? @Netduma Fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 20, 2023 Administrators Share Posted February 20, 2023 Ah so it was basically locked to the previous router, that's good to know, thanks for the update, glad you're all connected! Link to comment Share on other sites More sharing options...
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