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Posted

Hi guys need advise i have a virgin Hub 4 and Nighthawk XR500, last week i had to take out of modem mode as virgin updating the router, they didnt so i put it back into modem mode but now for some reason i have Internet but my internet light on the nighthawk isd Amber and i dont have wifi, i have tried everything.  if i take it out of modem mode all ok but i cannot access the Nighthawk router to change anything.

Any help. cables have not been change or the virgin Hub and as far as i am aware the virgin guys didnt even touch  my PCV or router 

  • Administrators
Posted

Modem mode can be finicky in my experience, however, once you've put it in modem mode reboot the XR and wait 2 minutes, then it should get internet

Posted

Done all that mate, i get internet with wired but no wifi and the light stays orangew also i cant get into netgear login page at all

 

  • Administrators
Posted

I'd recommend using VM in router mode with the XR in its DMZ, that's what I always did and found it to be more stable. By don't have WiFi do you mean it doesn't appear in WiFi lists or you can connect but no internet?

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