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Internet Light Orange


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Hi guys need advise i have a virgin Hub 4 and Nighthawk XR500, last week i had to take out of modem mode as virgin updating the router, they didnt so i put it back into modem mode but now for some reason i have Internet but my internet light on the nighthawk isd Amber and i dont have wifi, i have tried everything.  if i take it out of modem mode all ok but i cannot access the Nighthawk router to change anything.

Any help. cables have not been change or the virgin Hub and as far as i am aware the virgin guys didnt even touch  my PCV or router 

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