_Volkan_ Posted December 2, 2022 Posted December 2, 2022 Hello, when i click QOS it gives “error: device not found” pop up. Tried upgrade to latest firmware but it didn’t fixed.Is there a solution for this? device: R2
Netduma Liam Posted December 2, 2022 Posted December 2, 2022 1 hour ago, _Volkan_ said: Hello, when i click QOS it gives “error: device not found” pop up. Tried upgrade to latest firmware but it didn’t fixed.Is there a solution for this? device: R2 Which firmware version did you upgrade to specifically? Since upgrading, can you please now factory reset the R2 to ensure you're starting from a clean slate? There's likely been some big changes from the firmware you were on to the one you're one now, so a reset is required to clear out any old low-level code that could be left over from previous firwmare.
_Volkan_ Posted December 3, 2022 Author Posted December 3, 2022 On 12/2/2022 at 1:57 PM, Netduma Liam said: Which firmware version did you upgrade to specifically? Since upgrading, can you please now factory reset the R2 to ensure you're starting from a clean slate? There's likely been some big changes from the firmware you were on to the one you're one now, so a reset is required to clear out any old low-level code that could be left over from previous firwmare. v3.2.453 version. Thank you Liam, it worked after factory reset.
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