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Still not getting my full download speed


AllAboutTheHero
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I have the R1 and since I got my new xfinity service I'm not getting my full download speeds with the Duma R1. Here is all the trouble shooting I've done. Maybe a support agent can jump on and fix what's going on.

1) When plugged into my xfinity router directly I get 1000 download and 25 upload. When I'm plugged into the R1 however my speed is about 500 download and 25 upload.
2) I put my xfinity modem into "bridge mode"
3) I turned off IPV6 for both LAN & WifiZ
4) Turned off QOS & Made sure share access was checked for both upload and download

Is there anything else I need to do? I've looked up and down settings but not finding anything else. About to give up and just use my xfinity modem as a modem & router again. It's the only way I get my full download speed since getting their 1000 download plan.

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It’s very unlikely you’ll get your full speeds through the R1 to be honest. Did you disable QoS from the Congestion Control menu :menu ? Disable the protection options in WAN Settings and that will boost it a little. Also are you testing on Benchmark or speedtest.net?

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