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Hybrid VPN issues on XR500


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Hello, I can not connect my router to a vpn client for some reason. It worked for about a week but it no longer works. I have tried using Express VPN, Nord VPN, and Pure VPN. None will even connect to the server. Using PureVPN since it is the easiest it will not connect it just continuously says "connecting" but never connects. I get an error that is as follows:

 

"Wed Oct 19 00:30:35 2022 OpenVPN 2.4.3 arm-openwrt-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jan 24 2022
Wed Oct 19 00:30:35 2022 library versions: OpenSSL 1.0.2n 7 Dec 2017, LZO 2.06
Wed Oct 19 00:30:35 2022 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.
Wed Oct 19 00:30:35 2022 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Wed Oct 19 00:30:35 2022 TCP/UDP: Preserving recently used remote address: [AF_INET]43.250.205.50:53
Wed Oct 19 00:30:35 2022 UDP link local: (not bound)
Wed Oct 19 00:30:35 2022 UDP link remote: [AF_INET]43.250.205.50:53
Wed Oct 19 00:30:35 2022 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Wed Oct 19 00:30:36 2022 WARNING: 'link-mtu' is used inconsistently, local='link-mtu 1558', remote='link-mtu 1550'
Wed Oct 19 00:30:36 2022 WARNING: 'cipher' is used inconsistently, local='cipher AES-256-CBC', remote='cipher AES-256-GCM'
Wed Oct 19 00:30:36 2022 WARNING: 'auth' is used inconsistently, local='auth SHA1', remote='auth [null-digest]'
Wed Oct 19 00:30:36 2022 [Secure-Server] Peer Connection Initiated with [AF_INET]43.250.205.50:53
Wed Oct 19 00:30:37 2022 AUTH: Received control message: AUTH_FAILED
Wed Oct 19 00:30:37 2022 SIGUSR1[soft,auth-failure] received, process restarting
Wed Oct 19 00:30:42 2022 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.
Wed Oct 19 00:30:42 2022 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Wed Oct 19 00:30:42 2022 TCP/UDP: Preserving recently used remote address: [AF_INET]43.250.205.50:53
Wed Oct 19 00:30:42 2022 UDP link local: (not bound)
Wed Oct 19 00:30:42 2022 UDP link remote: [AF_INET]43.250.205.50:53
Wed Oct 19 00:30:43 2022 WARNING: 'link-mtu' is used inconsistently, local='link-mtu 1558', remote='link-mtu 1550'
Wed Oct 19 00:30:43 2022 WARNING: 'cipher' is used inconsistently, local='cipher AES-256-CBC', remote='cipher AES-256-GCM'
Wed Oct 19 00:30:43 2022 WARNING: 'auth' is used inconsistently, local='auth SHA1', remote='auth [null-digest]'
Wed Oct 19 00:30:43 2022 [Secure-Server] Peer Connection Initiated with [AF_INET]43.250.205.50:53
Wed Oct 19 00:30:45 2022 AUTH: Received control message: AUTH_FAILEDed O"

Any help is much appreciateddigest]' Wed Oct 19 00:30:43 2022 [Secure-Server] Peer Connection Initiated with [AF_INET]43.250.205.50:53 Wed Oct 19 00:30:45 2022 AUTH: Received control message: AUTH_FAILED he

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Welcome to the forum!

That initially suggests an issue with the config file/your credentials for authentication.

A way to verify this would be to download the OpenVPN client for Desktop and try connecting to the VPN using the same config file and credentials. Let us know if that's working or if you're having the same issue.

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