Coltifus Posted September 11, 2022 Share Posted September 11, 2022 I've had a Netduma for about a month now and everything was fine, then as of a couple nights ago my wifi won't go over 20 mbs. I have 300mbs fiber. My hardlined desktop gets the full 300 mbs but anything on wifi struggled to get above 15 mbs, website don't load on most devices, and I can't even watch tv. When i run connection benchmark in dumaos it shows my full 300 mbs. I've tried disabled QoS, changing channels on 2.4 and 5ghz, and even did a factory reset. My kids are struggling to play games and downloads are maxing out a 15-20 mbs for them. I can't refund the router because i've had it for months now, but my house was destroyed by Hurricane Ida, and we just got back into our house with services again so I took it out the box last month. Any help would be greatly appreciated. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 11, 2022 Administrators Share Posted September 11, 2022 If they're getting 20MB/s download rates that indicates the speeds you're getting through WiFi would be about 160Mbps, is a WiFi speed test showing 160Mbps or 20Mbps? (Internet Providers sell you services with the Megabit unit, 500Mbps for example but downloading files etc uses the Megabytes unit, 8 Megabits = 1 Megabyte so generally when downloading anything online the number you see for the speed it's going at should be roughly 1/8th of the value of speed you pay your provider for. Hence my question to get an accurate picture of the situation.) Sorry to hear about your traumatic experience, I hope everything is better now and you're on the way to rebuilding that which was lost. Try these suggestions and see if it improves it at all: Disable Mirror Mode, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proxity ~3 feet if possible Set the antennae to this position _ | | _ Link to comment Share on other sites More sharing options...
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