mukey Posted August 14, 2022 Share Posted August 14, 2022 Hi, not logged on to the duma os r2 settings for a month or so, it’s not loading. the iPhone app says Unknown Error Occurred the website just infinite loads Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 14, 2022 Administrators Share Posted August 14, 2022 Could you try accessing using a PC please and see if you get the same issue? You may also need to clear the browser cache/cookies on the phone to get it to load there. Link to comment Share on other sites More sharing options...
mukey Posted August 16, 2022 Author Share Posted August 16, 2022 On 8/14/2022 at 10:25 PM, Netduma Fraser said: Could you try accessing using a PC please and see if you get the same issue? You may also need to clear the browser cache/cookies on the phone to get it to load there. Exact same on PC pal. Infinite loading and then ‘This rapp is not loaded yet, please try again in a minute’ Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 16, 2022 Administrators Share Posted August 16, 2022 Unplug it from power for 10 minutes, plug in, wait 2 minutes then attempt access, does it load correctly then? Link to comment Share on other sites More sharing options...
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