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(help)Geo filter not working


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Hello friends! I'm trying to add the location of the client on the XR1000, but this error appears and I can't add it. I already reset to factory defaults and nothing. any solution? ISP DHC 

IP XR1000 on dmz modem isp

 

geo filter .png

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20 hours ago, Netduma Fraser said:

Quando isso começou a acontecer? Além disso, o que exatamente você está tentando adicionar? 

Você por acaso tem uma das portas LAN no XR conectada ao modem em vez da porta da Internet?

No!ISP Wan port modem entering XR Ethernet.
but I managed to solve it yesterday! But I don't understand why this happened!
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